Organizational Behavior

Report on Westin Dhaka The Five Star Hotel

Report on Westin Dhaka The Five Star Hotel

Westin Dhaka, the newly opened five-star hotel is situated in main Gulshan Avenue • Plot-01, Road 45, Gulshan-2 – Dhaka 1212 – Bangladesh. It is conveniently located within the prime diplomatic and commercial zone of Gulshan. Nestled in the new business district, they are steps from renowned shopping malls, foreign missions, restaurant, art, private clubs, and multinationals. Westin hotel is also only eight kilometers from Zia International Airport.

The Westin Dhaka, brings customers back to the best version of customers that they can be. Westin ensures that their customers will leave the hotel rested, energized, enriched, and renewed. Its goal is that their customers will feel better when they arrive but after

Experiencing the Heavenly® Bed and Bath to Westin workout®, the customers will be at their best in mind, body, and spirit. At The Westin Dhaka, unique places inspire unique ideas. Stimulating venues, extensive facilities, and superior service create the ideal setting for your next business event or social function Westin is a multinational chain, which was first constructed is Australia. It is our privilege to have 5 Star hotels like WESTIN in our country.

Westin has 241 spacious guestrooms where rate defers depending on the facilities available in these rooms. They have uncountable facilities which offer sophisticated and contemporary centerpieces, state-of-the-art sound and lighting system with LED lighting effect, which are unique among the hotels in Dhaka. Some of the services like the 24-hour business centre offer a wide range of services, including copying, printing, and fax services, as well as a self-service PC and Internet access. Wireless Internet access is also available in all public areas and meeting spaces. It has five contemporary meeting venues which offer over 2,000 square meters of functional space. They can accommodate events and social occasions for up to 450 guests. Depending on the function, the Westin Grand Ballroom can be divided into three separate rooms. Embrace calm at the wonderful pre-function areas in front of the Westin Grand Ballroom. The Westin Dhaka offers nourishing dining for every taste and style from fresh, authentic Italian to Pan Asian and international cuisine.

Westin is a 24th floor building with a big patio available in level 23 for overlooking our Dhaka city. Westin has the most spacious and comfortable guestrooms in Dhaka and uncountable facilities which offer endless possibilities for our wellness.


Westin offers a wide range of services and facilities for their customer’s convenience and comfort. They are given below:
* Reception
* Lobby
* Ball Room
* Restaurants
* Bar
* Patio
* Westin Kids Club Amenities
* Shoe Shine Service Available
* Computer Rental
* Business Services
*Safe Deposit Boxes
*Personalized wake-up * Lugage storage
*Cash Machine ( ATM )
*Currency Exchange
• Sprinklers
• Handicap Accessible Facilities
* Smoke detectors
* Limo services
* Live Entertainment
* Medical Service Available
* Multilingual Staff
* Shopping Nearby

.24-Hour Concierge Service

. Service Express®
. Express Check-Out
• 24-Hour Room Service
• Secretarial Service
• Babysitting Service
• Spa Services
Laundry/Valet Service
• Fitness Center
Outdoor Heated Pool
• 24-Hour Front Desk
• Sundry Shop
Children’s Pool
. Business Center

Some of the services and facilities above may not be available on a 24-hour basis or without advance request. Fees on certain facilities/services may apply. The pictures of some of these facilities are shown below:


Westin offers 241 Refreshing and contemporary spacious suites that offers modern amenities. These suites are divided among two categories:
A) Junior Suite
B) Suite
The suite is again divided into 4 suites
1) Presidential
2) Chairman
3) Executive
4) Deluxe

junior Suite

Junior suites offer the lowest range of facilities in Westin when compared to other suites. For this reason, they offer the best rates available. Their facilities include
1) Double Bed
2) One telephone,
3) Four fixture bathroom with a separate bath.
4) Flat screen LCD television
The picture of one of these junior suites is give below:

Every suite type has its own unique design. There are 4 different kinds of suites which have different facilities depending on their levels.

Presidential Suite:

This suite is in the top most level in Westin and is the most expensive one. Similarly it offers a wide range of facilities and services.
The 427-square meter Presidential Suite, on level 22, invites us in with contemporary artwork and decor. Relax in the living room’s seating area, dining room, or conference area with 10-person seating capacity. A private library, kitchenette, and bedroom with the signature Heavenly Bed® are also featured. Outside, a private Jacuzzi is also available. High Speed Internet Access, flat screen LCE) television, dual line telephone, and a four fixture bathroom with a separate bath and shower are also available, —

Chairman Suite
This suite is in the second top level in Westin which offers many facilities but a little less than presidential suite.
It offers separate living, dining, and bedrooms, as well as a private bathroom with Jacuzzi. High Speed Internet Access, flat screen LCD television, dual line telephone, and a four fixture bathroom with a separate bath and shower are also available.
Executive suite:
Executive Suites feature a powder room, master bedroom with an amazing bathroom, and a separate living area. Other than that, High Speed Internet Access, flat screen LCD television, dual line telephone, and a four fixture bathroom with a separate bath and shower are also available. The pictures of one of the executive suites are given below:

Deluxe is among one of the variety of suites available in Westin. They are 123-square meter which offers a unique ambiance and energizing amenities such as single bed/double bed, High Speed Internet Access, flat screen LCD television, dual line telephone, and a four fixture bathroom with a separate bath and shower.


It was our pleasure to get on opportunity to go on a site visit to western which is a 5 star hotel. My heartiest appreciation and thanks goes to MD. Sadek Hossain