Main principle of this report is to analysis HSBC Customer Service “How May I Help You”. This is is a case study report. The cases are certainly interrelated and will eventually show the partnership between customer satisfaction using level of knowledge about what is usually to be served or what they will expect to be offered. This paper with true studies depicting different scenarios could have graphs, tables, and charts in order to provide the reader with no trouble of understanding. The conclusion will be based on data, correlation, regression, as well as other outputs.
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