Sample Complain letter format to the Mechanic
[Here briefly describe on sample complain letter format to the Mechanic. If your vehicle was damaged while in a garage’s possession, you can use this letter to make a complaint to the garage. You can customize this letter as per your requirements.]
Date…
Mechanic Professional name…
Address
Sub: Complain Letter
We have been observing your behavior from the last several weeks and to our dismay, it has been utterly disappointing. Your lack of professionalism can be seen when you enter the garage at one in the afternoon. Firstly you come late and even after that you start brawling with your co-workers. We have seen the cars you have fixed and the quality is not up to that standard which we are famous for. Customer’s complaints are increasing day by day about your irresponsible and disrespectful attitude. I hope to see a change in your attitude from effective tomorrow and if receive even one complaint against you from now not only I will fire you, I will make sure you will not find work in the tri-state area.
Your manager,
Signature…
Another format,
Date…
Mechanic Professional name…
Address
Sub: Complain Letter
Reference: [registration number of the vehicle]
On [date] I took the above vehicle [make, model, engine capacity] into your garage for a full service. While in your possession, it was damaged as follows:….(Your vehicle problem and situation).
You were under a legal duty to take care of my car while it was in your possession. The fact that the [vehicle] was damaged while in your possession is evidence that you failed to take reasonable care of it.
I look forward to receiving, within the next 14 days, your written proposal to effect a satisfactory repair to the vehicle, at no cost to me. If you fail to respond in that time, I shall exercise my common law right to employ another garage to carry out the work and look to you to bear the cost.
Any attempt to resist paying such a bill would leave me with no alternative but to issue a claim against you in the county court for recovery of the money without further reference to you. This would be a way of successfully resolving my dispute without resorting to legal action.
Please confirm whether you are a member of the Motor Industry Code of Practice for Service and Repair.
Yours faithfully,
Your name…
Contact no. and signature…
