The principle objective of this report is to analysis Customer Services Quality for Saving Schemes in EXIM Bank Limited. General objectives of this reports are to the overall activities of EXIM Bank (Narayanganj Branch), different saving schemes in EXIM Bank, measuring the banks’ services with customer expectations, whether EXIM Bank can survive the competition riding on the back of Foreign Exchange division only and recommendations.
Customer Services Quality for Saving Schemes in EXIM Bank Ltd
