Banking

Customer Satisfaction Analysis of EXIM Bank

Customer Satisfaction Analysis of EXIM Bank

The principle objective of this report is to analysis Customer Satisfaction Analysis of EXIM Bank Limited. General objectives of this reports are to identify the absolute users satisfaction of EXIM Bank, to determine the most satisfied and dissatisfied aspects of this bank. Customer satisfaction is a marketing term that measures how products or services supplied by a business meet or exceed a customer’s hope. Customer satisfaction is important because it offers marketers and business people with a metric that they use to handle and improve their businesses.