Organizational Behavior

Report on Paxar Bangladesh Ltd

Report on Paxar Bangladesh Ltd


Paxar Bangladesh Ltd. 100% Export oriented US based garments label manufacturing Company approved by Bangladesh export processing Zone (BEPZ). Paxar Bangladesh Ltd. has been motivated to provide “best-in-the-class” That’s why BEPZ recognized as a class “A” type investor in DEPZ.

Today, Paxar Bangladesh Ltd. Global Leads in Providing Innovative Merchandising Systems.  Customers are World’s Major Retailers, Branded Apparel Companies & Contract Manufacturers. In order to Support the planned growth of its distribution, network and for its various business segment, Paxar Bangladesh Ltd. is currently looking for impressive goal oriented, enthusiastic, individual for various business operations.

Paxar Bangladesh Ltd. has built up a profitable and socially activated organization in the business field that helps to make the communities and economical condition of Bangladesh stronger and  help people to achieve their imaginings. Paxar fulfill the purpose by reaching high standards in everything.

Background of the study:

Regardless of what part of the retailing industry your company occupies, Paxar offers a variety of labeling and identification solutions, for all stages of the “Concept to Checkout” process.

With 87 years of experience within the industry and with over 300,000 customers worldwide, Paxar provides ‘off the shelf’ or ‘bespoke’ systems to cost effectively coordinate production and movement of customer goods, from manufacture, through distribution, to retail. – From “Concept to Checkout”.

The ongoing commitment to outstanding quality, innovative solutions and exceptional service allowed us to add value even in these challenging economic times. By operating with greater efficiency, accelerating productivity and capturing new market opportunities, Paxar demonstrate their resilience and the wisdom of sticking to the fundamentals every day everywhere.


Business world is becoming very much complex day by day. Without sufficient practical experience business become difficult and in some cases impossible. The whole world is moving because of business relation. Business plays a very important role in developing economy of country. So, in the business world, practical experience is regarded as a media through whom we have an acquaintance with the real world.

I was authorized to prepare a report on central function of Paxar Bangladesh Ltd. for partial fulfillment of my course requirement. I went to Paxar Bangladesh Ltd. head office, where I worked as an intern from 14th January to 13th April. This report has been prepared based on my practical experience on the day-to-day company activities and under close supervision of my internal guide teacher.


The basic objectives of this study are as follows:

  • To know the customer activities of manufacturing area.
  • To know the actual position of customer.
  • To know the how many customer service existing in Paxar Bangladesh Ltd.
  • To observe the customer services area for knowing the satisfaction of customer.
  • To know the online system to serve the customer.
  • To have an exposure on the manufacturing industries environment of Bangladesh.
  • To gain different functions of manufacturing industry.
  • To facilitate the students applying their theoretical knowledge in practical level of operation of a manufacturing industry as well as finding out the differences between theory and practice.
  • To gather knowledge about garments industry.
  • To gather knowledge about Retail Information Services (RIS) sector.
  • To have some practical experience that will be helpful for my MBA program.
  • To find how customer Service Department is related with other department in the organization.
  • To find out the problems of Customer Service Department and give Recommendations


In recent years the customer service of manufacturing industry has become a fascinating topic for discussion, remark and deliberate. There is growing evidence of concern of the power that is on the declining prosperity of the manufacturing segment with the change in the social and financial objectives of Bangladeshi manufacturing industry. It becomes extremely essential to assess their profitability performance in the wake of new philosophy. Nevertheless, in most of the studies in the manufacturing sector customer services is very much crucial. Because we know that customer are the main elements of any manufacturing industry.


The identify argument of customer services of Paxar Bangladesh Lt. in Bangladesh denotes the scope of the study. To analyzing customer services I collect customer feedback by visiting top 20th customers of Paxar. This study conducted in City office and all services center, because the overall performance is not depending on single sector.


Observing and analyzing the performance of customer services of Paxar are not so easy, particularly in such a short duration like ours (Only three months). Other things it was really tough to collect information from customer. Because all customers were very busy with his work. Therefore, they were not able to extend their co-operation properly.

The identified problems are follows

  • The survey was applied on non-probability sampling techniques for research purpose.
  •  The survey has been conducted within a limited span of time.
  •  The sample size undertaken does not truly give us the clear picture of the total Customer service.
  • The Survey has been conducted in 20th customers only.
  • The study completely depended on official record and annual report and sometime from the CS officer’s conference.
  • In case of performance analysis secondary data are used.


Methodology is an essential part of the study. It is designed in a way so that it correspondent to achieve the objectives of the study. It includes designing sample, selection of source of data, collection procedure of data, data analysis techniques etc.


Every survey work requires design of samples. The process of designing sample in the study is discussed below:

 Selection of Customer

Non-probability sampling is that sampling procedure, which does not afford any basis for estimating probability that each item in the population has being included in the sample. The primary sample unit is selected on the basis of quota sampling & the actual sample selected on the researcher convenience.

For sampling I select 20th customer/vendors-

1)      Refat garments Ltd.

2)      Colombia Apparels

3)      Antim knitting dying & fashion Ltd.

4)      Norwest Industries Ltd.

5)      Palmal group

6)      Fashion Forum Ltd.

7)      Hamem group

8)      Fashrobe garments.

9)      Vialatex Ltd.

10)  Radial international Ltd.

11)  Knit Concern Ltd.

12)  Ananta Apparels ltd.

13)  Shinha Industries ltd.

14)  Interstoff   Ltd.

15)  Interfab shirt manufacturing ltd.

16)  FS sweater Ltd.

17)  Pioneer Ltd.

18)  Nassa Group

19)  Fakir knitwear Ltd.

20)  Opex group

Duration of the study

It is Not Easy to complete the study within a short period. However with my hard work and support of others I Successfully complete of Study. The Duration of the study was 12 January 2009 to 12 April 2009.

 Sources of data

The study was fully a descriptive in nature. The study was conducted using the participatory method. The data were collected through personal interviews with the officers and with the help of a structured questionnaire. Thus, the sample so chosen is taken to be typically representative of the population in terms of the characteristic under study. Therefore, it is expected that the results obtained could be generalized.

 Data have been collected from two sources.  These are as under:

  • Primary source
  • Secondary source

i). The primary sources of data include the followings:

  • Face to face conversation with the Customer.
  • Direct conversation with the Employee
  • Practical Deskwork.

 ii). The secondary sources of data include as under:

  • Annual report of Paxar Bangladesh Ltd( A subsidiary Of Avery Dennison Corporation)
  • Different publications Bangladesh Ltd( A subsidiary Of Avery Dennison Corporation)
  • Unpublished data received from the City Office and factory.
  • Different text books

 Data processing and analysis

For data processing and analyzing I use SPSS( Statistical Package for Social science). Here I analysis the date by Using frequency distribution, using Mean, bar Chart, Percentage.


Paxar is a global leading organization in providing innovative merchandising systems for the retail and apparel industry. It is doing business in more than 75 countries all over the world and continues to expand worldwide. Paxar designs and manufactures tickets, tags and labels, and provides the technology, including the printers, software control systems and necessary suppliers for retail product identification. Paxar is generating new ideas, creating new products, making sales, purchasing raw materials and components, producing goods and providing service to Paxar’s customer. Paxar customers include the world’s major retailers, branded apparel companies and contract manufacturers.

Paxar focus is on working with their customers and adding value for them in everything Paxar’s do: Paxar help build their brands, manage their data and distribute their merchandise throughout supply chain.

Within the framework of global operations, Paxar’s objectives are to complete aggressively but fairly deliver one-stop service to our customers. “From concept to checkout,” Paxar offers good working conditions and competitive compensation and benefits to all employees, comply with all laws and corporate governance obligations, and provide value to its shareholders. Within the retail supply chain; Paxar can handle Global Data Distribution, Security Solutions and Inventory Tracking needs. And to the final sale at the Retail In-Store level, Paxar offers Inventory Tracking System, Retail Control Systems, and Pricing Systems to meet the needs.

 That’s why Paxar feels proud to tell Look Around, Anywhere, and customer will Find

Paxar There, Chances are on any given day, you are wearing a garment that has a Paxar designed label, or that was marked with a Paxar ticket or tag.  Or, it was rushed from the point of manufacture to the point of purchase via Paxar’s tracking and data management technology.


 A Family Business Gets Underway

Paxar Corporation has a long, rich history of growth, innovation and timely response to industry trends. While the company has divisions dating back as far as the late 1800’s, the central Paxar story begins in 1918 with the launch of Meyer Tag and Label Company in New York City. Paxar’s founder, Leon Hershaft, a young immigrant from Europe worked at Meyer Tag and Label as a pressman. The company grew to become a well-respected business, and Leon was appointed General Manager. His brother Fred also joined the company, and in the 1940s, the two brothers bought the company. Other family members joined the business, including Arthur Hershaft, Leon’s oldest son who served as Paxar’s Chairman of the Board from 1986 to December 2006.
During the 1960’s, as more and more retailers began to adopt self-service product packaging, Paxar began a secondary, carded visual packaging business in response. In 1969, it changed its name to Packaging Systems Corporation and became a publicly held company.

Innovation Leads to Growth

The manufacture of apparel tags and labels continued to prosper. This was in part driven by changes in textile legislation, which required clothing to be labeled with fiber content and care instructions. The opportunities for further growth were evident, and the company began working on a revolutionary, high-speed printing technique that would help label manufacturers effectively comply. In 1971, Paxar introduced its first patented printing system called Fasco™, which increased label printing output dramatically. Importantly, this new technology positioned the company to become the dominant printed label supplier to apparel manufacturers in the United States.

As other countries passed similar labeling laws, Paxar’s Fasco technology was licensed to printing companies in Europe, Asia and Africa. Not long after, the company engineered a hot stamp printing system incorporating the new technology. This breakthrough promised even greater efficiencies for apparel manufacturers, who would benefit from printing labels as needed in their own facilities.

 Acquisitions Expand Product Breadth and Global Reach

In 1987, an important strategic decision was made to alter the company’s business course. The carded visual packaging division was sold and resources were reallocated to growing the company’s tag and label business. At this time also, the company’s name was changed to PaxarCorporation.
Following this important milestone, Paxar opened its first European operations in England, Germany and Italy and an era of rapid growth ensued worldwide as the company sought to position itself as the vendor of choice for apparel companies and retailers. Over the next 17 years, businesses were acquired and companies established in Asia, Europe, the Middle East and Africa, Latin America  and North America.
Paxar’s product and service offering also expanded to include woven labels, bar code products, graphic tags, soft apparel labeling, including transfers, and more. New electronic printing systems were engineered such as the high-performance Monarch series of bar code printers and a ground breaking apparel labeling system called LOKPRINT. Just-in-time delivery options were enhanced; online services were introduced; and niche-retail labeling opportunities explored in areas as diverse as security labeling and food safety management.

Adding Value for Its Customers

Today, the company delivers a broad range of products and services. For example, its comprehensive offering of printers, software and supplies places Paxar at the forefront of helping customers utilize RFID technology. Simultaneously, the company is dedicated to helping its customers develop viable, distinctive brands through the design and manufacture of a full complement of merchandising products.

While its footprint has grown considerably, Paxar’s reason for being in business remains the same. This 88-year old company with revenues of $809 million in 2005 remains focused on fully servicing its customers wherever in the world they may be.


Pasadena, Calif. –June 15, 2007 — Avery Dennison Corporation (NYSE: AVY) announced that it completed its acquisition of Paxar Corporation today following the approval of the transaction by Paxar’s shareholders at its Annual Meeting on June 14, 2007.

“This acquisition will strengthen a dynamic and important part of our business,” said Dean Scarborough, president and chief executive officer of Avery Dennison. “The combination with Paxar expands our presence in the growing retail and brand identification market, enabling us to provide better products and services to our customers and allowing us to more quickly tap into new segments of the market — including retailers serving local customers in emerging markets such as China and India.”
On March 22, 2007, Avery Dennison announced a definitive agreement to acquire Paxar for $30.50 per share in a cash transaction valued at approximately $1.34 billion.
With the acquisition of Paxar, Avery Dennison’s Retail Information Services (RIS) business is expected to represent about 24 percent of Avery Dennison’s revenues – up from 12 percent before the combination. Paxar reported sales last year of $881 million. Avery Dennison said it will provide additional information on the anticipated financial benefits of the transaction, including expected sources and timing of cost synergies, during its regularly scheduled quarterly earnings release on July 24, 2007.
Rob van der Merwe, chairman, president and chief executive officer of Paxar Corporation, announced that he will be leaving following the close of the transaction. Terry L. Hemmelgarn, newly named group vice president of Retail Information Services, will head the combined RIS Group. Hemmelgarn’s management team will consist of members of both Paxar’s and RIS’ leadership groups.
The purchase of Paxar has been initially funded through the commercial paper market, supported by a bridge facility arranged by JPMorgan Chase Bank, N.A. The Company remains committed to retaining a strong investment grade credit rating and to returning its financial ratios to target levels. The Company will work with JPMorgan Chase Bank, N.A., as arranger, and with the rating agencies to complete the permanent financing in the coming months.

About Avery Dennison Corporation
Avery Dennison is a global leader in pressure-sensitive labeling materials, office products and retail tag, ticketing and branding systems. Based in Pasadena, Calif., Avery Dennison is a FORTUNE 500 Company with 2006 sales of $5.6 billion. Combined with Paxar, Avery Dennison now employs more than 30,000 individuals in approximately 50 countries worldwide who develop, manufacture and market a wide range of products for both consumer and industrial markets. Products offered by Avery Dennison include: Fasson brand self-adhesive materials; Avery Dennison and Paxar brand products for the retail and apparel industries; Avery brand office products and graphics imaging media; specialty tapes, peel-and-stick postage stamps, and labels for a wide variety of automotive, industrial and durable goods applications.

An idea spawns a new business, industry
A promising new business is established in the midst of the Great Depression when young entrepreneur R. Stanton Avery manufactures the world’s first self-adhesive labels in a 100-square-foot rented loft space in Los Angeles. Marketing his labels under the name Kum Kleen Products, Avery improves his new product through innovation and determination. He develops the first die-cutting method, in-line machinery and rotary die for the manufacture of self-adhesive labels, the first synthetic-based pressure-sensitive adhesive and quick-release coated backing for self-adhesive products, the first systematic approach to label identification and pricing, and the first manual dispenser for self-adhesive labels. By the end of Avery Adhesives’ first decade, annual sales approach half a million dollars. Avery labels are a success.

Avery sells to worldwide markets
New industrial uses for self-adhesive labels expand dramatically during World War II, fueling the Company’s rapid growth. Avery Adhesives establishes new customers abroad with the establishment of its first license holder, in England. An important strategic business direction is set for the Company with the creation of a new self-adhesive base materials business, Fasson, and the construction of the first base materials plant in Painesville, Ohio. By the end of its second decade, Avery Adhesives reports sales of $5 million.

Avery gains operational, financial strength
The Company establishes its first overseas subsidiary, in the Netherlands. Now called Avery Adhesive Products, Inc., the Company divisionalizes its converting and base materials operations as Avery Label Company and Fasson Products. Avery Adhesives “goes public” through the sale of 250,000 shares of common stock and issues its first cash dividend in 1964. Meanwhile, capital expansion, by the third decade’s end, accounts for 15 plants in the United States and overseas, with sales reaching $40 million.

Company acquires, develops superior technologies
By its fourth decade, the Company, Avery Products Corporation, continues to surge on all fronts. Important new self-adhesive products propel Avery into new markets, while intensive research in adhesive technologies and environmentally safe coating methods result in the start-up of many new production facilities around the world. With annual sales at $300 million, Avery Products is recognized in 1974 by its inclusion on the Fortune list of the 500 largest U.S. industrial corporations.

Avery recognized as industry leader
The opening of new manufacturing facilities around the world continues unabated through the decade, as does the introduction of new, technologically superior adhesives. Major acquisitions extend the Company’s reach in office products and specialty chemicals, expanding its product lines and strengthening its market positions. Company headquarters moves to a new Corporate Center in Pasadena, California, as sales approach $1 billion.

Worldwide opportunities spur growth
Strategic investments in capital programs result in new production facilities and state-of-the-art manufacturing equipment around the world, while advanced research and development in adhesive technology and materials science add important new proprietary products to the Company’s core business areas. In 1990, the Company becomes Avery Dennison through a major strategic merger, resulting in a substantially strengthened corporation with global leadership in office products, adhesives and materials and label converting technology.

Avery Dennison moves toward global leadership

Avery Dennison significantly strengthens its international presence, moving aggressively into rapidly expanding consumer markets in developing economies in Asia Pacific, Latin America and Eastern Europe with innovative Fasson- and Avery-brand products that dramatically expand Avery Dennison’s original concept of a self-adhesive label. Accelerated opportunities develop from the ever-increasing use of computers, greater sophistication in information management and the proliferation of compelling graphics on packaging and consumer goods.

2000 to Present
Worldwide growth
In 2002, Avery Dennison acquired Jackstädt GmbH, RVL Packaging and L&E Packaging.
Avery Dennison had sales of $6.3 billion in 2007, and is ranked 382 on the 2007 Fortune 500 list of the largest U.S. corporations. Combined with Paxar, the Company’s latest acquisition, the Company now employs more than 30,000 individuals in over 60 countries worldwide who develop, manufacture and market a wide range of products for both consumer and industrial markets.
Products offered by Avery Dennison include: Fasson brand self-adhesive materials; Avery Dennison and Paxar brand products for the retail and apparel industries; Avery brand office products and graphics imaging media; specialty tapes, peel-and-stick postage stamps, and labels for a wide variety of automotive, industrial and durable goods applications.


To be recognized as the world’s best coating and converting company by providing innovative decorating, information transfer and bonding solutions that enable our customers’ success.



Avery Dennison act honestly, ethically and honorably.

Avery Dennison satisfies our customers every time.
Avery Dennison build relationships based on trust, respect and caring.
Avery Dennison fosters creativity and the development of new ideas, products and processes.
Avery Dennison strives to be the best in everything we do.

Avery Dennison acts responsibly as members of the communities in which we operate.

 Avery Dennison’s Value Proposition

 Avery Dennison’s Value Proposition



The Avery Dennison Code of Business Ethics establishes work-related standards of behavior for all Avery Dennison employees and applies equally to every one of our global business operations.  Avery Dennison employees are expected to use common sense and good judgment in applying the principles of this Code to ensure that its intent is fully carried out.

 Each employee has the responsibility to read, understand and comply with the letter and spirit of this Code.  Furthermore, the Company requires each employee is responsible for reporting any incident that appears to be in violation of this Code.  To report noncompliance or ask questions concerning this Code, you may do so through normal reporting channels; to a division hot-line, if one is available. There will be no retaliation taken against any employee as a result of reporting any perceived noncompliance with this Code.

Infractions by employees of the standards contained in this Code, or retaliation by any employee against anyone who reports a violation of this Code, will be subject to disciplinary action that may include a formal warning, reprimand, probation, reduction in compensation, demotion, suspension or dismissal — as deemed appropriate in the sole discretion of the Company.  In certain circumstances, as determined by the General Counsel, or when legally required, Avery Dennison will inform law enforcement officials of facts discovered by any investigation concerning noncompliance.

No code of conduct can ever encompass all forms of human behavior.  Avery Dennison Code of Business Ethics describes the basic ethical principles that should guide our business lives.  Employee must all follow these principles, and have the good sense and judgment to apply them in all of Avery Dennison business activities.  All of us share the responsibility to implement, execute and continually follow Avery Dennison Code of Business Ethics.


 The Company is responsible for:

  • Complying with applicable government laws, rules and regulations
  • Distributing the Code of Business Ethics to all employees
  • Maintaining an ongoing ethics awareness program
  • Providing continuing counseling and guidance on appropriate business behavior, ethical matters and legal issues
  • Enforcing compliance with this Code of Business Ethics
  • Disclosing any waiver of this Code of Business Ethics (which waiver requires

prior approval of the Audit Committee of the Board of Directors) to Company                                  shareholders.

Supervisors are responsible for:

  • Assuring that all current and new employees have received a copy of the Code of Business Ethics
  • Emphasizing to employees under their supervision the need for ethical behavior
  • Demonstrating ethical conduct by their personal action
  • Identifying areas in which special training may be needed

All employees are responsible for:

  • Reading and understanding the Code of Business Ethics and conducting themselves accordingly
  • Seeking assistance when the appropriate course of action is unclear or unknown
  • Remaining alert and sensitive to any actions that are in violation of this Code
  • Reporting violations through appropriate channels

Working Conditions and the Environment

The manager of each Avery Dennison facility is responsible to provide an environmentally safe workplace in our offices and factories and ensure that adequate procedures are being employed to safeguard our employees, the environment and our customers.

 The hours of each workday and the days worked each week shall not exceed the legal limitations of countries and jurisdictions in which Avery Dennison operates.  Avery Dennison will take all necessary steps to make certain that no involuntary or illegal labor will be used in the manufacture and distribution of Avery Dennison products.

 Avery Dennison is committed to the protection of the environment and the conservation of natural resources.  We comply with environmental laws and regulations wherever we do business for the benefit of the environment, the health and safety of our employees, our customers, and the communities in which we operate.  We will closely monitor our manufacturing, storage, treatment and disposition processes to ensure that Avery Dennison operations meet or exceed applicable standards for the benefit of the health and safety of our employees, our customers, and the communities in which we operate.

Confidential and Proprietary Information

 Avery Dennison values highly its confidential and proprietary information, whether protected by patents or the results of our manufacturing know-how.  Much of the work we do depends on the value of such information.  Our marketing objectives, customer lists, interim financial results, workforce and production plans, manufacturing techniques, software and new product development and the like are to be treated as confidential.  Unauthorized disclosure can destroy the value of such information.  Both present and former employees have a special responsibility to protect information to which they have been given access and to safeguard and monitor this information carefully.  All Avery Dennison confidential information in an employee’s possession, whether in electronic or printed format, must be returned to his or her manager upon termination of employment.

Conflict of Interest and Gifts

 A conflict of interest arises when an individual’s private interest is contrary to the Company’s interest and when that interest impedes the employee’s ability to act objectively and effectively.  It is essential that all employees avoid any situation or activity that might affect their judgment with respect to their responsibilities at Avery Dennison and their ability to properly perform their job.  Avery Dennison expects all employees to avoid any outside business or financial interests or activity that may interfere with their performance or may be contrary to Avery Dennison interests.  Having a material investment in, or a position with an enterprise that is a competitor, customer or supplier is an inherent conflict and is prohibited.  Loans or other personal benefits given to a Avery Dennison employee, or to a close friend or family of an employee, may impair the employee’s ability to act in the best interest of the Company.  For example, receipt of a gift from a supplier, whether in cash, property or services, may impair one’s ability to make a sound business decision.  Acceptance of any gift that is or could be construed to be a bribe is forbidden.  Thus, a gift, favor or entertainment may be given to or received from a supplier or a customer only when all of the following criteria are met:

  • It is consistent with established and customary business practices, such as paying the bill for a lunch with a customer;
  • It is of such limited value that the business courtesy cannot be construed as a bribe, influence payment or kickback.  An example would be accepting a calendar from a supplier that the supplier sends to all its customers annually;
  • It does not violate any applicable law or regulation, or the customer’s or supplier’s ethical practices.  An example would be providing a customer with tickets to a sports event where the customer’s code of business practices permits its employees to accept such offers;
  • It will not embarrass Avery Dennison or the employee if publicly disclosed, such as buying an advertisement in a charity journal sponsored by a customer.

Under no circumstances should a Avery Dennison employee responsible for recommending or purchasing goods or services maintain a personal relationship with a person who provides goods or services to Avery Dennison.  Common sense and good judgment must be applied in all such instances.

Books and Records

 All financial transactions and funds of the Company must be properly and adequately recorded on the books of the Company and supported by complete documentation in accordance with generally accepted accounting principles and sound business practices.  The primary responsibility for Avery Dennison books of account and the custody of Avery Dennison bank deposits and accounts rests with the financial organizations of every unit.  Safeguards, such as limits on spending authorizations and the requirement for multiple signatures on checks above specified amounts, must also be in place and will be reviewed by Avery Dennison internal and independent auditors.  Every Avery Dennison employee, however, has an individual responsibility to make certain that every financial transaction is properly authorized and documented.

 Avery Dennison requires that all officers and directors comply with all disclosure requirements in order to assure that public reports to the Securities and Exchange Commission, the New York Stock Exchange, and similar entities are complete, accurate, timely and in full compliance with applicable standards and free of any misrepresentation.


Mr. Kresa was elected as non-executive Chairman of the Board for Avery Dennison’s Board of Directors, effective December 2, 2005. He has been a member of the Board of Directors since 1999.Mr. Kresa is chairman emeritus of Northrop Grumman Corporation. He was chairman of the board of Northrop Grumman Corporation from September 1990 until October 2003. He also served as chief executive officer from January 1990 until March 2003, and as president from 1987 until September 2001.
Mr. Kresa’s prestigious awards for leadership include Forbes magazine’s “Company of the Year” recognition in December 2002; Aviation Week magazine’s 2002 Laurel Citation for achievements in aeronautics/propulsion; California Institute of Technology’s Management Association’s Excellence in Management Award for demonstrating extraordinary vision and leadership; the Ellis Island Medal of Honor for his significant contributions to our nation’s heritage; the Howard Hughes Memorial Award for his contributions to the advancement of aviation and space technology; and his selection by Business Week magazine as one of the nation’s Top 25 managers for 2001.As a graduate of M.I.T., he received a B.S. in 1959, an M.S. in 1961, and an E.A.A. in 1966, all in Aeronautics and Astronautics.Mr. Kresa also serves on the boards of Eclipse Aviation Corporation, Fluor Corporation, General Motors Corporation, MannKind Corporation, Trust Company of the West and several universities and non-profit organizations. He is also a senior advisor for The Carlyle Group.


Mr. Scarborough is president and chief executive officer of Avery Dennison Corporation. He was elected to his current position on May 1, 2005.Mr. Scarborough joined Avery Dennison in 1983 and served in increasingly responsible positions in the label and tag converting business (formerly known as Soabar) and in Fasson Roll North America.
In 1990, he was promoted to vice president and general manager, Fasson Roll North America, and received the Company’s General Manager of the Year Award in 1992. In 1995, Mr. Scarborough moved to the Netherlands and managed the Roll Materials Europe operation. He returned to the U.S. in 1997, when he was appointed group vice president, Fasson Roll North America and Roll Materials Europe. He was promoted to group vice president, Roll Materials Worldwide in 1999. He was elected president and chief operating officer in 2000.A native of Cleveland, Ohio, Mr. Scarborough graduated from Hiram College in Hiram, Ohio, in 1977, with a Bachelor of Arts degree and received his master’s degree in Business Administration from the University of Chicago in 1979.Mr. Scarborough serves on the Board of Directors of Mattel, the Los Angeles World Affairs Council, and is a member of the Board of Trustees of Hiram College.

 Avery Dennison Locations

Avery Dennison sales and manufacturing sites can serve your needs wherever you are in the world. Experience how our size works to your everyday advantage.

Around the world, retailers, brand owners and apparel manufacturers rely on the expertise of one company for retail information and brand identification solutions – Avery Dennison.

The Americas


Asia Pacific/Australia

Middle East & Africa

Dominican  RepublicFranceHong Kong
El SalvadorGermanyIndia
PortugalSri Lanka
South AfricaThailand
United Kingdom

 Locations Bangladesh

   Avery Dennison Bangladesh Limited, Bangladesh

          Type: Sales Office

          3/F, Uday Tower, 57 Gulshan Avenue Dhaka Bangladesh


Avery Dennison Bangladesh Limited, Bangladesh

          Type: Industrial unit

         Plot 167-169, DEPZ
Savar, Dhaka Bangladesh.


Avery Dennison (Paxar Industrial unit)


Paxar Bangladesh Ltd. is a wholly owned subsidiary of Avery Dennison. Paxar is the worlds leader in identification products for the apparel and retail industry and commenced operations in Bangladesh in October 2002. First Commercial Production commenced in March 2003

 Paxar has a 70,000sq.ft built factory at DEPZ (Ext Area), Savar, Dhaka.  Paxar is 100% Foreign Direct Investment (FDI) & 100% Foreign-Export Oriented Company

that’s why Paxar are set up as a “Type A” company under Bangladesh Export Processing Zone(BEPZ) Authority. There are more then 700 (Included around 500 Operator) employees work under Paxar Bangladesh Ltd.

 Types of product

Paxar is a part of the garments industry manufacturing the labels of the garments. They are in the business of manufacturing seven types of labels.

1. Litho

  • Promotional tickets
  • Swing tickets,
  • Tickets,
  • Tags
  • Inside card
  • Over rider
  • Hanger tag
  • Book label
  • Price ticket
  • Over rider ticket

2. Flexo:

  • Hook Label (HK)
  • Hanger Label (HL)
  • Hanging Promotional Labels (HPL)
  • Blank Transit Label (TRL)
  • Blank Unit Price Label (UPC Blank)

3. Rotary:

  • Fabric label or Care label
  • Size label
  • Age label
  • Two ups
  • Book style etc.


  • TRL (Transit Labels)
  •  BEL (Box End Labels)
  • UPC (Unique Price Labels)
  • ONS
  • Tags

5. Woven:

  •  Damask Label
  • Taffeta Label  (White & Black background color)
  • Satin Label


7. Heat Transfer

 Organogram of Paxar Bangladesh Limited

Organogram of Paxar Bangladesh Limited


Human Resource Department is concerned with the “people” and translates the organization’s objectives and plans into the number of workers needed to meet those objectives.

Paxar Bangladesh Ltd. established their HR/Admin Department from its origin .At present there are 6 employees: 3 is Hr/Admin Officer, one is Asst.HR/Admin Officer, another Two is Front desk officer who worked under HR/Admin Manager. This Department does HR activities as well as some Admin Job like: stationery requisition, control petty cash, transportation etc.

 This department tracks most information about an employee like attendance, OT, leave management, basic information about employees, shift management etc using some modern software which helps automatically process salary and retrieve that information when it is needed. This is an internal analysis that includes an inventory of the employees and skills already available within the company and their time status.

Recruitment & Selection Process:

 Recruitment is the discovering of potential applicants for actual or anticipated organizational vacancies. Paxar is an Multinational company, as a result it attracts the qualified person who will take the job if it is offered and it also provides information in the advertisement so that unqualified applicants can self-select themselves out of job candidacy. Paxar Bangladesh Ltd. mainly follows External source for recruitment and sometimes use Employee referrals from Internally.

Recruitment & Selection Process


  Health and safety (first aid):

Management has a responsibility to ensure that the workplace is free from unnecessary hazards and that conditions surrounding the work place are not hazardous to employees’ physical or mental health. Safety is very sensitive issue in Garments industry because there are many machineries and accident can occur anytime. The manual of Health &safety of Paxar Bangladesh Ltd. is given below:

  • Fire Precautions: A fire can take place only if three elements such as combustible material, oxygen and heat are available. In the absence of one of these elements there can be no fire. Therefore being alert to any fire risks and removing fire hazards becomes the responsibility of all those who work in the company.
  • Fire Drill: From time to time, Paxar have carried out training and demonstrations on identification of different types of fire fighting equipment and how to operate fire-fighting equipment on different types of fires. All staff also have had a conducted factory tour during which the points where fire-fighting equipment are positioned have been pointed out. Fire pints are clearly demarcated. It is essential to ensure that access to fire fighting equipment is not obstructed at any time. There are two types of fire extinguishers:


  ABC  Dry

  • Fire Evacuation: Fire Service Department personnel have demonstrated and advise d to proper use of fire fighting equipment and the evacuation   procedure. The following things have to follow:

  Active the alarm

  Alert other staff members in the vicinity

  If it is safe to do so, switch off the machinery and leave lights on

  Do not stop to collect personal belongings

  Look around the work area for other personnel, and then leave closing the doors. Check the toilets to ensure that no one is trapped inside.

  Leave the building by the nearest emergency exit

  If the fire cannot be controlled telephone the DEPZ Fire service and this is to be carried out by authorized personnel

  Assemble at the agreed assembly point and await a roll call

  Person assigned to each Department must, as quickly as possible take a roll call

  Do not re-enter the building until instructed to do so.

  Use the fire extinguishers on the fire as instructed.

  • Use of Electrical Equipment and Portable Electrical Apparatus
  • Safe Use of Machinery:

 All machinery guards installed by the manufacturers or by our Engineering Department must be in place when machines are in use. Maintenance staff or machine operators may remove the guards for purpose of adjustment, lubrication or cleaning etc., but the machine should not be set in motion before refitting the guards. Necessary safety precautions should be taken when routine cleaning or maintenance servicing are carried out. However settings or adjustments should not be carried out while the machinery is in motion except in permissible situations. Team Leaders and Senior Operators to ensure that all safety devices are in position. There may be exceptional circumstances when a defective machine is used until the defect is rectified, but the safety of the operator or that of any other person should not be risked. Avoid wearing loose clothing, let down long hair when operating machines or visiting areas with moving machinery. Operators are advised not to use cellular phones in the operational areas. Any item such as a tool when required by another should not be thrown but properly handed over. Use of common sense and due care are essential ingredients for success of safety at work.

  • Chemical Safety :

  Precautions in handling Highly Flammable Liquids

  Storage: All highly Flammable liquids not in use must be kept in the designated storage areas. Working stocks of highly flammable liquids must be kept to a minimum in the workroom and should not exceed half day’s requirements. A container must be kept closed when not in use.

 Discharge of Chemicals: Pure chemicals or waste chemicals should not be discharged into wash sinks or normal rainwater drains. Not only do such actions pollute the environment but also could bring disrepute to the Company. Waste chemicals should be collected into specifically marked barrels and sent to filteration plant

  Protective gear: Those handling hazardous substances should wear protective gear such as goggles, rubber gloves, and aprons. Wearing earplugs in the designated areas should be strictly compiled with. All machine Operators and Maintenance Staff should wear covered shoes when at work.

  • Welding and Cutting Safety:

All users of weeding or cutting equipment should wear recommended eye protection devices.

  • Use of Office Equipment:

  Turn Off and unplug machines before opening any outer cover.

  Photocopier chemicals can be hazardous, and skin contact should be avoided. Wear rubber gloves to handle toner. When using a photocopier, keep the cover down to protect the eyes from the light.

 Safety in Lifting Operations:

Overstraining of the back muscles should be avoided. When lifting or moving heavy weights, use of chain blocks, hydraulic pallet trucks and forklifts are recommended. Wear appropriate head protection gear such as helmets when required.

 Benefits and Services:

Individual expect more than wages or salary from their employers .The amount of paid vacation, the number of sick leave days, and insurance etc are factors that will influence whether applicants accept employment with a given organization, or continue working for that organization.


Leave is a privilege and cannot be claimed as a matter of right and it shall be calculated on the basis of English Calendar year. The manager or the person empowered to grant leave should have the discretion to refuse or reject the leave of any description when the exigencies of his services so require. An employee who remains absent for any period in excess of the period of leave originally sanctioned or subsequently extended shall be liable to disciplinary action unless he is able to explain his overstay in a satisfactory manner to his Manager.

 Leave Policy

“Leave is a privilege and can not be claimed as a matter of right.”

 Casual Leave:

Total Casual Leave –10 days


  • 1 day casual leave will accumulated after 2 months during probation period.
  • After confirmation 10days casual leave will add subjected to available leave.
  • If casual leave fall between Friday or Holidays then the leave will be calculated including those holidays.
  • Casual leave cannot merge with Sick leave.
  • Casual leave can merge with Annual leave.
  • Casual leave is subjected to prior approval.
  • Casual leave cannot carry forward next year.

Sick Leave:

Total Sick leave –14 days.


  • Sick leave is subjected to deduct of half-day average of basic.
  • If sick leave exceed more then 2 days medical certificate from registered doctor is required.
  • Sick leave must not merge with casual leave but can merge with Annual leave.
  • Sick leave cannot carry forward next year.

Annual leave:

Total Annual leave –17 days.


  • Annual leave will add after completion of 1 year.
  • Annual leave can be carried forward but maximum accumulation up to 30 days
  • Incase of completion of service cash amount will be given for balanced Annual leave.


Paxar Bangladesh Ltd. provides transportation for all its employees. For Factory workers, Paxar provide a bus, which transports day and night shift workers. For Office employees, there are three coasters to pick up and drop off employees from different destination. For managers, cars (with drivers) are provided.

Provident Fund:

No employee, who is a member of a Provident Fund of the company, shall be deprived of his subscription to Provident Fund due to retrenchment, dismissal, discharge or termination from service, if he is so entitled to it under the rules of provident fund. The company will contribute no less than 10% of salary each month to such fund and employee will contribute like amount monthly from his consolidated salary.


Two festival bonus in a year equivalent to two months basic pay, one in Eid-Ul-Fitre and Other in Eid-Ul-Azher. Every worker shall be allowed at least 10 days’ festival holiday with wages in a year.


Paxar provide Medical and Life Insurance for Expatriate and for staff, group life insurance from American Life Insurance (ALICO) because group life insurance plans offer a distinct advantage to employees-low cost coverage without a physical coverage.

Medical service:

Paxar Bangladesh Ltd. provides free Bangladesh Export Processing Zone Area (BEPZA) Medical service for all of its employees and for any treatment from Anam Medical Center, located close to the factory outside EPZ. Paxar employee will get 25% discount on all expenses. Each company in EPZ shall contribute a sum of money to BEPZA per year as prescribed by the Authority for the maintenance of EPZ Medical Center /Hospital established for providing First Aid medical services to the employees of the companies within EPZ.

 Internship Programs:

Paxar Bangladesh Ltd. is going to arrange Internship program in its facility. For this they will select some well-known Universities because these are the excellent source of potential employees for entry-level positions in organization

 Event management:

Paxar arrange picnic, family day, sports, indoor-outdoor training program, social service like: Flood etc. The motivation behind management’s offering social and recreational programs is to develop cohesiveness among employees, as well as commitment and loyalty to the company. These programs may fill the void left by an unchallenging and repetitive job. The opportunity to participate in the planning and co-coordinating of social and recreational activities, where the organization merely provides the funds, is usually the way these programs are handled.

Welfare Service:

Washing Facilities:

There is an adequate and suitable facility for washing and bathing shall be provided and maintained for the use of the workers. Paxar has good facilities for their employees.

 First Aid Facilities:

Paxar provide and maintained first-aid boxes with the prescribed contents, for every hundred and fifty workers. There are five first-aid boxes, one in office and four in factory. When anyone needs anything, he/she can take by signing in register book. There is a notice affixed in every workroom in factory stating the name of person in charge of the first aid box, mainly HR dept. do this work.

 Rest room:

In every company there shall be a suitable rest room where employees can take rest or can eat their meals brought by them and where the number of employees is more than 100 the employer shall provide canteen facilities for the employees. Paxar Bangladesh provide a proper canteen service in its premises

 Protective Clothing:

Paxar Bangladesh provide proper protective clothing gears etc, to employees, who work on machines, handle toxic chemicals or perform specialized jobs or in case where the Management considers protective clothing or uniform necessary for them in the interest of preventing accidents.

Paxar Bangladesh Ltd

Some are parts:

Report on Paxar Bangladesh Ltd (Part 1)

Report on Paxar Bangladesh Ltd (Part 2)

Report on Paxar Bangladesh Ltd (Part 3)