Main objective of this article is to explain why consumers come first in Retail Service. Retail is the sale of merchandise and services from individuals or businesses towards the end-user. Retailers are a component of an integrated system called the present chain. A retailer expenses goods or merchandise in large amounts from manufacturers directly or via a wholesale, and then offers smaller quantities towards the consumer for the profit. There is always a lot involved in terms of retail service. Customer support and satisfaction, spot maintenance, products, revenue, employees, prices, marketing plus more. Retail services usually are right up right now there with food services in terms of making money by means of customer loyalty.