Complaint Letter to Supplier for Poor Quality of Materials
[Here briefly describe on sample Complaint Letter to Supplier for Poor Quality of Materials. You can follow these formats as a letter to supplier for replacement of poor quality products and materials. You can customize this letter as per your requirements.]
Date…
Supplier Name…
Company name…
Address…
Sub: Complaint Letter for Poor Quality of Materials and replacement of products
Dear (Name),
This is to inform you that the stores deliver by you in our warehouse last week against our supply order dated (date) has been inspected by our quality assurance team under the supervision of the inspector. Feeling sorry to mention here that the entire store supplied by you has been rejected by the quality assurance team and they have endorsed on the delivery challan to return the store back and replace it with the quality store as per specifications and standards of the contract agreement. Keeping above in view you are hereby instructed to replace all the supplied items with quality goods so the agreement is completed in its true letter and spirit.
Hopefully, you will carry out the task as directed as soon as possible to avoid any inconvenience in the later stage, please.
Sincerely Yours,
Your name…
Contact no. and signature…
Another format,
Date…
Supplier Name…
Company name…
Address…
Sub: Complaint Letter for Poor Quality and replacement of products
Dear Sir,
It is to have your kind attention that it has been observed that the material you are supplying from the last month is not up to the desired quality and standard. We have been buying material from some years from you but never encountered such kind of problem before then this time. As we are facing the lack of quality problem we need this to be resolved by you at the earliest.
Recently you delivered us some trucks of cement that consisted of Schoolbags (Product type). While utilizing that elements out material tester observed particles being coming from bags. It is observed that the bags have been dumped and particles have been taking place inside the bag. So we stopped our work right away and have that material tested. So it is requested that you may replace us that material and provide us a standard material so that we can have desired results.
We will be having more of your material in the future based upon your action on this problem. I hope that you will take immediate action to insulate this problem that we are facing. It is also requested that provide us the material in time as we cannot afford to slow down the progress of the project. We have to complete the project in the agreed time maintaining the standard quality of education.
Looking forward to a quick action in this regard from your side. Thanking you in anticipation.
Yours Truly,
Your name…
Project Manager…
Contact no. and signature…
