Date: dd/mm/yy
Name….
Company name….
Address…
Dear Mr./Mrs. XYZ,
The delivery in the above referenced merchandise was transported to my receiving department on as you move the original delivery date has been set for I approved this later delivery because of the problems that you were experiencing during that time.
Our check out the full amount in the invoice, less our five percent money off discount, was mailed to you on (date…)
We are enclosing a copy from the statement we received currently, which includes a charge back for the discount, taken in compliance along with your terms. I believe that the source of this error lies in the fact the date on the invoice has not been changed to reflect the delay in delivery.
We would appreciate receiving a remedied statement of my bank account. Thank you for your cooperation on this matter.
Sincerely yours,
NAme….with designation….
Company name….
Address…