Assignment on Buttercup Food Products

Executive Summary:

Buttercup Food Products is a various kinds of food products business. It will focus with different fast foods like Apple pie, Apple Halua, Apple Biscuit, Mango Pie, Coconut Pie, Plum Pie, and Mango Lime Cream Pie. Buttercup Food Products (BFP) not only a. Brand names. It is an identity for the food lover’s. Buttercup Food Products is a new company of existing products of food industry. In product description part, Buttercup Food Products has studied about product feature, product benefits, proprietary rights and stage of new product development. BFP will produce Apple pie, Apple Halua, Apple Biscuit, Mango Pie, Coconut Pie, Plum Pie, and Mango Lime Cream Pie. The products of BFP have legal and cultural value. BFP targets the people who like to take the taste of different foods. So BFP thinks that the target customer’s are ready to consider our products. The target customer of BFP is middle, upper classes and vegetarian people. BFP has made a marketing plan before launch the product in the market. The parts of the marketing plan of BFP are customer research, target market strategy, channel strategy, market positioning, product strategy, pricing strategy and advertising & promotion strategy. The target market of BFP is Upper middle, upper classes people. BFP will open a Web Site for adverting and selling products to the customer. BFP will also offer customer to buy products by phone call Apple pie, Palm Pie, Apple pie, Apple Halua, Apple Biscuit, Mango Pie, Coconut Pie, Plum Pie, Mango Lime Cream Pie are totally new product in the market. The unique selling proportion (USP) of BFP is Different and Hygienic food for the food lovers. BFP thinks the customers are available but products are not available in the market. BFP will start its business in Centre Park at Gulshan. BFP is a sole trader business. In marketing area BFP need one experienced marketing officer and two sells person need. BFP always wishes to increase sales volume by providing hygiene and quality food. Sales and marketing manager is important employee of BFP. Manpower is the heart production business for making quality food. BFP is a sole trader business. BFP thinks every business is risky. BFP has a plan against risk. Finally we can assure to the customer that all the products of BFP are demandable.

 Introduction:

At the present semester, I am studying “Entrepreneurship Development (MGT-360)” as a partial requirement of BBA program. Theoretical knowledge is not enough to get an inside of this subject. Theoretical discussions have sometimes difference with the practical world.   In the classroom, I get the opportunity to know the theoretical part of the subject. However, without practical orientation it is somewhat difficult to learn the core concept of an Entrepreneurship Development. This business plan as a course requires many decisions, which are entirely based on practical situations. So my course instructor Ms. Jafrin Farid has assigned me to prepare a business plan on a practical situation about various fruit products, which has given me the opportunity to relate theory in practice as a successful entrepreneur. I were independently formed of the Instructor selected the focus.  The submission date of this Business Plan is May 15, 2008.

Purpose:

Immediate purpose of this Business Plan is to practically accomplish the requirements of the Entrepreneurship Development (MGT-360) course prerequisite and as a consequence to learn the formal Business Plan for a new business.

Today’s life growing fast, it is full of demand and expectation. For that there are so much opportunities satisfy the peoples’ demand. This is an overwhelming opportunity for me to work at a part of a professional business field. In this regard I feel honored to prepare a formal Business Plan. In addition to serve this purpose it tries to find out-

          To determine how to make a proper Business Plan,

          To determine consumers need and

          To learn how to be successful in business career

Scope of the Study:

There are lots of opportunities to make new businesses. The raw materials are very simple and available around us. As well as there are demand also. So, I used the scope is to take the opportunities and do a food products business by introducing new food product with different flavor for the people. I have tried my level best to gathering the information regarding this type of business.

 Limitation:

It is difficult to include all the information to prepare a proper Business Plan in food products industry by providing different flavor in this short time. There for, I have arbitrarily picked some infamous information and I did not get enough information about that. I have tried to include all the information about the food products business by introducing different flavor in Dhaka city in order to succeed in food business.

 Sources and Methods of Collecting Data:

Most of the relevant data and information taken from market survey of customer demand. So to find out enough information for fast food by providing new product and flavor, I have analyzed the customer demand and opportunity of making profit. Then I have collect data from different ways in different fast food centers. I also talked with some people to know about their need and demand. I also collected some information from web area.

General Description of Business:

Buttercup Food Products is a various kinds of food products business. It will offer various types of hygiene and quality foods mainly for middle, upper classes and vegetarian people in Dhaka, Bangladesh. It will be organized as a sole proprietorship business. The target area of it is Banani, Uttara and Dhanmondi and Golshan residential area.

The main objective of BFP is to promote quality products with the objective of setting benchmarks for industry practices. BFP also wants to minimize the unemployment problem in Dhaka city. Though it is a profit seeking company but our main target is to fulfill the customer’s satisfaction and needs. It will focus with different fast foods like Apple pie, Apple Halua, Apple Biscuit, Mango Pie, Coconut Pie, Plum Pie, and Mango Lime Cream Pie.

Brand Name: Buttercup Food Products (BFP).Brand names are more than just a name and symbols. Buttercup Food Products grab the position in consumer’s mind and let the consumer’s feel about the products and its performance. That’s why I select this kind of company name to create a positive and reinforcing image for customers.  

Products: Apple pie, Apple Halua, Apple Biscuit, Mango Pie, Coconut Pie, Plum Pie, Mango Lime Cream Pie

Location:

Head Office and SalesCenter

Central park

Road no#2

Gulshan

Dhaka, Bangladesh.

Formation of business: Buttercup Food Products is a new company of existing products of food industry. This will provide the existing food in a different flavor. BFP will be established in 2009 as a sole proprietorship business.  The owner of the business is Mr. Asif Mahmud. BFP will offer various types of hygienic and quality fast food mainly for upper middle, upper classes and vegetarian people in Dhaka, Bangladesh.

 Mission:

BFP will be an exclusive and entertaining fast food centre; this will provide a nice atmosphere with excellent and hygienic foods. The mission is to have a different food offering and efficient and superior service – customer satisfaction is our paramount objective. BFP will be the fast food centre of choice for a mature and adult crowd, couples and singles, young and old, male or female.

Vision:

To be regarded as an exclusive First Food centre though products and services.

 Business Objectives:

BFP wants to promote quality and different products with the objective of setting benchmarks for industry practices. Though it is a profit seeking company but our main target is to fulfill the customers’ needs and satisfaction. To fulfill the customers’ needs-

  Launching new and specialized and hygienic products and ensuring customers’ satisfaction.

  Ensuring sustained and significant growth in sales and profit.

 Our Values:

In order to achieve our aspired vision we shall subscribe to the following values-

  Quality in everything we do

  Transparent and fair in all our dealings

  Trust and respect for each other

  Share social responsibility

  Work as a team

  Live up to our commitments

Product Features:

In product description part, Buttercup Food Products has studied about product feature, product benefits, proprietary rights and stage of new product development.

Apple Pie:

Apple pie is the one dessert that is a tradition at family reunions and social events. It has always been a treat that is appetizing any time of the year.  There is no dessert more looked forward to after a good meal than a home made apple pie. Our recipe book will take you through step by step instructions on how to make this out standing, mouth watering dessert. We also include pictures for every step, so that you will find it very easy to comprehend our instructions. This recipe makes a crust from scratch, and is much better than a bought crust.

Why This Apple Pie Is Everyone’s Favorite

Apple pie has always been a dessert that no one can pass up and one that is always welcome. I have tried many apple pie recipes and none of them can stand up to this ones delicious flaky crust or its mouth watering cinnamon flavored filling.

 Apple pie  American Apple pie:    

In cooking, an apple pie is a fruit pie (or tart) in which the principal filling ingredient is apples. Pastry is generally used top-and-bottom, making a double-crust pie, the upper crust of which may be a pastry lattice woven of strips; exceptions are deep-dish apple pie with a top crust only, and open-face Tarte Tatin.

BISCUIT APPLE PIE RECCEIPY

Apple pie and cheese

One combination of flavors common in the nineteenth century and earlier, which were referred to in English novels of the time was apple pie and cheese, by which was meant sharp cheddar cheese. This was because the apple was not always sweet (the leading sweet variety, Red Delicious, was developed in 1868). The sharpness of the cheese combines with the tartness of the apple and so produces an appealing taste. While its popularity has waned as modern pies have become sweeter, some people still enjoy this combination. This combination of tastes is still practiced in Maryland.

Apple Filling:

Step-1: Wash and peel the apples, then core and chop them using a small knife.

Step-2: Place the apple slices into a pan and sprinkle over 2 oz (50g) of sugar, two tablespoons of water and 3/4 teaspoon of cinnamon.

 Step-3: Cook slowly until the apples are soft and ……               

Step-4: place into a suitable container and refrigerate for later us

Coconut Cream Pie

Comments: This is a healthy and delicious coconut cream pie recipe, made with a non-gluten crust using organic coconut flour.

 Product ingredients and Description:

Fig: BFP’s product description

 Product Benefits:

Buttercup Food Products is a small house but suitable decorated and simplicity comfort to the guests. It want to provide hygiene & quality food with reliability. Customer will get greater out put because it will never use synthetic harmful color. All the products color of it will be natural. It is committed not to use harmful raw materials to produce the products. All the customer will get Fresh and healthy food from it. It will provide various kinds of apple halua, apple pie and Weeding halua to fulfill the demand of potential customer.

Proprietary Rights:

Buttercup Food Products will produce a trade mark for its fast food house that can be able to contain the property’s sign and this sign provides the brand rights of Buttercup Food Products. As I know that no one can use my logo, brand name and copy the center’s name. Though there is no law for the sole proprietorship and partnership but there are some preferences for us.

 Stage of Development:

Buttercup Food Products can include with another new flavor, the shape and style. It will try to find out the demand of new product with original products, products improvements, products modifications and new brands. It will follow in their new products development which represented as follow—

 MFP’s  New Product Development  : 

Fig: BFP’s new product development

 Industry and Market Analysis

Industry Analysis:

In Bangladesh, food industry is continuous to grow. Within the industrial sector, the growth of the food processing industry is particularly important for Bangladesh as this is one of the major industries in terms of contribution to total manufacturing production and employment. Changes in mean capacity realization rates in the food processing industry over the three periods suggest that enterprises in different sectors within the industry recorded only moderate increases in efficiency during the post-reform period. The average rate of capacity realization for this industry increased by only 7 per cent, from 51 per cent in 1981 to 58 per cent in 1991. There is still a substantial unrealized productive capacity in most of the enterprises in the food processing industry. On the average, capacity realization increased most sharply in the fish and seafood sector by 31 per cent from a low mean of 47 per cent in 1981 to 78 per cent in 1991. The reason for this sharp rise may be attributed to the outward orientation of this sector and the need for competition. All the firms in this sector adopted a 100 per cent export orientation approach. The remaining industries showed little or no improvement.

X (Product Differentiation):

The consumers of DhakaCity now spend a whopping 3000 million Taka per year on fast food centre. During the period of 2002 to 2006 the fast food centre market of Dhaka city grew at 40%. This has generated a boom in fast food centre food opening the last five years. People are always wish different types of food with new and desirable flavor. We can change the section of product and market by producing a range of hygiene and quality food with different flavor. Our business is oligopoly organization.

Opportunity and Trends:

Fast foods are major Tiffin food in our daily life for students, travelers and young generation. But some specific time these are used as immediate food especially in many occasions. BFP will produce Apple pie, Apple Halua, Apple Biscuit, Mango Pie, Coconut Pie, Plum Pie, and Mango Lime Cream Pie. The growing number of health conscious people can be a good market for future various kinds of fruit and vegetable juice. As the raw material of the products are available in Bangladesh. Huge amount and various types of fruits are growing in Bangladesh. And the Government is also fear about agro based business and others types of business boom to contribute in national GDP. So, Raw materials and skilled employees are available and BFP thinks intense, reoccurring and detailed training is the cornerstone to success. Technology are also easy to operate and available with reasonable price. BFP will organize Superior building, good quality show room, excellent sitting arrangement, and hygienic environment for infrastructure support.

BFP will start with a suitable footprint ranges from a 300-square-foot kiosk to the 1,500-square foot in-line location. This unit square footage range allows BFP to address a wide range of location formats on a modular basis. The basic module represented by the 300-square-foot kiosk represents the core concepts of business. BFP will start its operation firstly in Golshan area. BFP will produce a wide range of fast food with various fruits flavor which are not available in the market. So, the numbers of competitor are not so high. The direct competitors are Boomers and BambooCastle. The products of BFP have legal and cultural value. On the other hand BFP think there is a great chance of distribution and promotion. BFP will add some extra service like home service delivery by phone call and internet that will be demandable in future. BFP thinks it will get political and legal support for a clear concept that is better for the people and their health. So, BFP will get political and legal environment support. From opportunity analysis BFP think Apple pie, Apple Halua, Apple Biscuit, Mango Pie, Coconut Pie, Plum Pie, Mango Lime Cream Pie flavor and test will get good support from Bangladeshi market especially in Dhaka area. Finally the main trends of BFP are to provide a wide range of fast food with different flavor and reasonable price.

Competitive Environment and Competition:

Fresh and quality fast foods are always demandable. There are many fast foods centre in Dhaka city. All the fast food centers are willing to making more profit. Before starting the operation BFP tried to gather information about some competitor in fast food sector in Golshan Banani, Uttara and Dhanmondi area. The nearest six competitors that BFP found are as follow-

1. Boomers
2. BambooCastle

A larger number of firms: Here in Dhaka city there are so many fast food shops operating business. So it increases rivalry because more firms must compete for the same customers and resources. The rivalry intensifies if the firms have similar market share, leading to a struggle for market leadership.

Threat of Substitutes: In Dhaka city there are so many fast food shops operating business. Though they are not proving the same service but they can easily copy the products. So this market is very competitive for BFP.

Suppliers: In the Dhaka city the bargaining power of the suppliers is really high. Because they have other options to run their business.

Buyers: In Dhaka city there are so many fast food shops. So the customer’s have options to choose. That’s why they have the high bargaining power.

Competitive Matrix Chart

Agree completely=5, Mostly agree=4, partially agree=3, Mostly disagree=2, Disagree completely=0.

From the competitor analysis BFP find out some information of competitor’s strength and weakness. The strength and weakness are as follows:

Boomers:

Product services, unique feature, distribution system, packaging and product layout are the strength of Boomers. Advertising is the main weakness of Boomers. On the other hand there is some problem in selecting location.

Bamboo Castle:

Product services, unique feature, distribution system and packaging are the strength of BambooCastle. Advertising is the main weakness of BambooCastle. There is some problem in selecting location and product layout.

Target Market and Customer:

Foods are actually delicious for anybody. And when it is fast food that time it is more attractive for young people. These young peoples are basically SchoolsColleges and Universities going student. So, for my target group, I have selected theses young generation as my target customer. Apple pie, Apple Halua, Apple Biscuit, Mango Pie, Coconut Pie, Plum Pie, Mango Lime Cream Pie flavor are demandable for all classes’ people in the society. In this moment there are not single bakeries that are producing fruit pie, fruit halua for vegetarian people. On the other hand no bakeries are providing outstanding quality, service, cleanliness, and home service delivery by using internet or phone call. We hope we will make every customer in every house or area smile. The target customers of BFP are:

Market Segment:

The maximum upper middle and upper classes people seek different food with different taste and flavor.  In general, people are likely to accept various types of fast food with different flavor. Firstly, our target is upper middle and upper class consumer in Dhaka city. BFP thinks it will get approximately 100,000 customers per year. And the buying condition will be acceptable for all consumers.

Market Size and Growth:

BFP targets the people who like to take the taste of different foods. The primary customers are upper middle and upper class people. Market survey of BFP conducted that it will get 20-25% customer in beginning time. And BFP wishes it will capture minimum 10% growth rate. Total sales volume can be approximately 400000 units per year.

Market Analysis (Pie)

Market trend:

The current market trend of this industry was once monopolistic but not anymore. Over the past decade or so this industry has evolved much more than anybody has anticipated.

Over the past few years the rate of potential consumers has increased profoundly specially in the commercial areas. The contemporary habit or lifestyle has forced people to adapt the life style of western society. So the bottom line is more people are prone to go for gift shops whenever necessary.

Customer Analysis:

Target Customer analysis

All the products of Premier Cake House will be highly specialized and profitable, that would be capable to fulfill the demand of potential customer.

Upper class and upper Middle class people:

Maximum of upper class and upper middle class people wish to taste the different food. They always desire different kinds of entertaining foods. Though the Apple pie’s is not a familiar food in our country. But the people in Gulshan are ready to take the taste of different flavor. So BFP thinks that the target customer’s are ready to consider our products.

Students

Young people are always like to taste the new and different products. They have the tendency to adopt the new culture. So BFP thinks that the new offering is going to be hit to the young people.

Tourists who are visiting the city:

Gulshan is very important place for business sector. There are more than twenty manpower and travel agency in Gulshan. On the other hand there are many Embassies and private bank in Gulshan area. Many people come to Gulshan for process their VISA and others paper. Many business person come to the bank for transaction. So every day there are many people comes to Gulshan in bank, offices and manpower & travel agency. Sometimes it takes huge time to process their work or many people come from different district. In the lunch time or evening time they wish to eat something. If they find fresh and quality different food then they would be potential customer of BFP.

Sales Analysis:

The target customer of BFP is middle, upper classes and vegetarian people. For sales analysis BFP analyzed the Gulshan area. A common way to estimate total market demand is as follow:

 Sales by Yearly

 Marketing Plan:

BFP has performed a market diagnostic study and gathered some important information from the market. BFP will provide the necessary product that the consumer wants to get. Various kinds of pie are not providing by any fast food house. So there is a huge demand of this item. BFP has made a marketing plan before launch the product in the market. The parts of the marketing plan of BFP are customer research, target market strategy, channel strategy, market positioning, product strategy, pricing strategy and advertising & promotion strategy.

Customer Research:

BFP thinks about customer sincerely and a survey was conducted properly from the customer market. The 80% of upper classes people are ready to buy new products; the young people have the tendency to taste the new food. There are more than 5% upper middle class people who are fond of new food trends. Huge numbers of people wish different kinds of tasty food with different flavor. On the other hand many potential customers are willing to buy products by internet or phone call. And MFP will offer these kinds of facilities. So, MFP think people will be more interested when MFP will start its operation.

 Target Market Strategy:

The target market of BFP is Upper middle, upper classes people. These types of customer are very interested to enjoy the taste of new foods. All the products of BFP will be free from harmful chemical. Customer will get different kinds of food with different flavor easily. BFP will open a Web Site for adverting and selling products to the customer. BFP will also offer customer to buy products by phone call. By offering various types of product and marketing variations to segments, BFP hope for higher sales and a stronger position within each market segment.

Market Positioning:

BFP will provide different types of new food with different flavor in the targeted segment. Apple pie, Palm Pie, Apple pie, Apple Halua, Apple Biscuit, Mango Pie, Coconut Pie, Plum Pie, Mango Lime Cream Pie are totally new product in the market. The unique selling proportion (USP) of BFP is Different and Hygienic food for the food lovers. BFP thinks the customers are available but products are not available in the market. BFP will take care about the quality and variety of new food with different flavor.

Product Strategy:

Before telling anything about our product strategy I would like to mention few factors that we always keep in mind to make our brand a successful one. We know there is one controllable and two uncontrollable variables exist in marketing. Controllable variable are the elements of the marketing mix. 4ps of marketing mix are Product, price, promotion and place. The proper mixing of these 4ps is very important to survive in the market. The one most important task of marketing people is proper mixing of 4ps.

Controllable variable

• Product, price, promotion and place.

Uncontrollable variable

• Market/ consumer/ customer.
• Economy, geography, socio/ religion/ culture, technology, ethics, competitive structure.

So, marketing people cannot control those uncontrollable variables which are strongly associating with the business. On the other hand marketing people can strongly control the controllable variable which is 4ps of marketing. Now a day it is not only 4ps but also 4Cs and 4As. These have been shown below:

   4Ps                                       4Cs                                                 4As

Product                      Customer value                                 Acceptability

Price                           Customer cost                                    Affordability

Place                           Customer convenience                      Access ability

Promotion                  Customer communication                Awareness

 Channel Strategy:

 Though BFP is going to start with one sales centre but BPF has a plan for expanding the distribution channel. BPF will provide products and services through selective distribution channel.

Pricing Strategy:

We know that there are few ways   of pricing a product. These are

• Price skimming
• Value pricing,
• Cost pricing
• Market Penetration Pricing

In pricing strategy, BPF will follow “Market-penetration pricing”. Market penetration pricing represents setting a reasonable price for a new product in order to attract a large number of buyers and a large market share. BPF think production and distribution costs must fall as sales volume increases.

Promotion Strategy:

Buttercup Food Products is a new company of existing products of food industry. Food industries of our country have made advertise in print media like Magazine, Poster, News Paper and Billboard as well as electronic media also. My company is launching for the first time with a totally new and different product in food market. So my advertisement is to create awareness to my customer in my introducing level. So, I think my advertisement will be better to publish in print media and I will also use News paper poster and billboard near any shopping complex, tourism place, school, college and university to introduce my new innovation and exclusive collection to my target customer.

Promotional tools: Promotion has been defined as the coordination of all seller initiated efforts to set up channels of information and persuasion in order to sell goods and services or promote an idea. There are four types of promotional tools are more emphasis in the marketing process. The different types of promotional tools are mention bellows:

Sales Promotion: Sales promotions are used for increase the sales volume by customer attraction. Here BFP throwing a special offer to the customer. It could be discount offer or it could be the offer of buy one get one free. Consumer –oriented sales promotion is targeted to the ultimate user of a product and includes coupon, samplining, and various point-of-purchase materials. These promotional tools encourage consumers to make an immediate purchase and thus can stimulate short term sales. So I try to use most of the tools regarding sales promotions to attracting my target customer.

Advertising: Advertising is use to inform, persuade, remind in order to gain a response from the target market. As we are new in the market we will go for informative advertising. Advertising is the effective way to pass the product benefits and information to the ultimate customer. Advertising involves mass media that can transmit a message to large group of individuals, often the same time. One advertisement may seek to generate immediate response or action from the customer; another may want to develop awareness or a positive image for a product over a longer period. Advertising can be use to create brand image and symbolic appeals for company or brand, a very important capability for companies selling products and services that are difficult to differentiate on functional attributes. Observing these kinds of facilities I would like to inform my target customer to create awareness my products through advertisement. The way of advertising can be different type. This are-

1. TV advertisement

2. FM Radio   

3. Newspaper

4. Magazine                                           

5. Bill board

Publicity: publicity refers to non personal communications regarding an organization, product, service or idea not directly paid for or run under identified sponsorship. It usually comes in the form of a news story, editorial, or announcement about an organization and its products and service. The company or organization attempts to get the media to cover or run a favorable story on a product, service, and cause or even to affect awareness, knowledge, opinion, and behavior. These techniques used to gain publicity include news releases, press conference, feature articles, photographs, films, and videotapes. So I have use publicity as promotional tools to increase my sales and create my product image.

Personal Selling: The final elements of an organization’s promotional mix is personal selling, a form of person to person communications in which a seller attempt to assists and/or persuade  prospective  buyers to purchase the company’s  product or service or to act on an idea. Unlike advertising, personal selling involves direct contract between buyer and seller, either face-to-face or through some form of telecommunications such as telephone sales. This interaction gives the marketer communication flexibility, the seller can see or hear the potential buyer’s reaction and modify the message accordingly. Personal selling efforts can also be targeted to specific markets and customer types that are the best prospects for the company’s product and service. So personal selling is needed for my products selling and also get the customer immediate feedback. Therefore action taking and decision making are very much easier to me.

Slogan of the promotional program:

Slogan or tag line is very important for a particular product. Without a slogan product positioning cannot happen. Through a promotional slogan a product position set into the customer mind. According to product category slogan can be different. There are few examples as follows:

  COCA COLA: “Think Globally, Act Locally”.

  FEDEX: “Relax. It’s FedEx”.

  AIRTEL: “Express Yourself”.

So the customer can make a perception about my product. I am sure that the perception will be favorable. They can understand what kind of food items I provide them.

Copy:

Buttercup Food Products

Rational:

My product is mainly food items. So my slogan has made with making a similarity of my products and services. That’s why my slogan is

The reason behind the slogan is, people work hard in whole day and they want refreshment and food to recover the energy. If he takes my various food items of my company he will get refreshment as well his body will fit for working.

That is why my promotional slogan is “Eat, Fit & Become Hit”, which really mean that or relevant to my product category as well it set the product position into the customer mind.

Gantt chart:

Time period:

My company produces food products, so there is no time limitation. My business is not depending of time period. Various foods are available in different seasons and I use the seasonal food to produce delicious item. Time period does not affect me a lot.

Promotional Planning Matrix:

Buttercup Food Products

A House of Different, Quality full and Hygienic Foods.

We Offer:

   Apple pie

  Apple Halua

  Apple Biscuit

  Mango Pie

  Coconut Pie

  Plum Pie

  Mango Lime Cream Pie

Central park, Road no#2, Gulshan

Dhaka, Bangladesh.

Operation Plan:

BPF has made a plan to operate the production sector. BPF wish it will get much benefit from the operation plan. The operation plan of BPF is started from the purchase raw materials. The operation plan of BPF divided in eleven stages. The stages are as follow:

Fig: Operation Plan of BFP

Location:

BPF has selected its Factory, Head office and Sales centre in CenterlPark, Gulshan. Gulshan is very important place. There are many English medium schools, Bank, post office, and many private offices in this road. But Boomers and BambooCastle are not operating their business in this road. Transportation and parking facilities are also a part of great advantages. On the other hand office rent and other expenses are very high. So, expensive office and availability of parking area are the part of disadvantages.

 Supply chain analysis:

BFP will use road transportation to buying raw materials and selling products. BFP will involve with entire supply chain management. It represents the managing upstream and downstream value-added flows of materials, final goods and related information among suppliers, the company, resellers and final consumers. It is a vertical job. In quality control, BFP always tries to control the quality and time management. Firstly the head of the cook order to start production. Then the receivers others cook receive the order and start the production. Then the head of the cook and production manager test the quality and evaluate the unit. Finally folding and packaging represents the last step of production or supply chain.

Fig: Supply chain Management

Inventory Management System:

The entire inventory will be use in first in first out method. BFP will be organized a store room for store up the raw materials. Inventory management of BFP can be—

Fig: Inventory Management System

Stakeholders-Suppliers, Vendors:

The main raw material of BFP is flour, sugar, and fruit. Senakallyan sangstha will be supplier of flour and sugar. And BRAC will be fruit supplier. BFP will buy essential raw materials according to their demand from karwan bazaar. BFP can contact with Pepsi or IGLOO for strategic partner.

Physical Facilities and Factors:

BFP will start its business in CentrePark at Gulshan. The size of the showroom will be 800-1000sft. The construction of CentrePark is going on. It will be 15 storied commercial building. This building will also provide parking facilities. The environment and the site of this building is suitable place for making good relationship with the customer and making profit.

 Building Interiors:

The office and sales centre is not harmful for the customer and employee. BFP will organize proper lighting and sitting arrangement for the valuable customer. Factory and Sales office will be organized as totally air-conditioned. BFP will provide Z type of comfortable chair and Sofa for the customer in sales centre.

 Layout Patterns:

Layout patterns of BFP will be formal, control and divides store into a series. And it will be friendly environment and acceptable for everyone.

 Manufacturing Layouts:

In manufacturing layout BFP will deals with product layout, process layout, fixed position layout and functional layout. In product layout sector production will perform by sequence. Process layout will perform according product process function. Layout patterns of BFP will be open spaces in production and sells centre.

Equipment:

BFP needs different types of equipment to produce various types of Pie. BFP will buy all the equipment from the Naogaon Engineering Workshop. BFP has made a contact with Naogaon Engineering Workshop. They are eager to supply all the necessary equipment with reasonable price.  The necessary machinery of BFP is Diesel/ Gas and Electric Rotary Rack Oven, Ingredients Mixing Machine, Packaging machine and Cutting machine.

      Ingredients Mixing Machine              Rotary Microwave Woven

Microwave Woven:

The microwave woven to be mounded is fed into the hopper and a forcing roller forces the dough into the cavities of the molding roller made out of gun metal, uniformly engraved and coated with food grade Teflon. Excess dough is cleared with a knife, which is held by a holder made from tool steel, to ensure uniform filling.
An adjustable rubber roller conveying the discharge cotton web presses it uniformly against the molding roller for perfect transfer of molded pieces from the molding roller on to the web. The adjustable rubber ruler is very important in operation sector.
The purpose of three drives is, speed of the forcing roller influences the density of dough forced in to the molding cavity. The speed of the die roller influences the production speed. The discharge web speed influences the shape of the biscuits produced along the web or across the web.

Fig: Power, Weight and Dimension of ingredients machine

 Manpower Requirements:

BFP is a sole trader business. The managing director is the owner of the business. Managing director can operate in production sector. Manpower is required for Marketing, cook and sales person. So, total sales person needed five people in cooking sector who will also operate packaging and leveling. In marketing area BFP need one experienced marketing officer and two sells person need.

 Management Plan

Develop an Organization Chart

Managing Director:

Managing Director is the owner and head of the business. The Managing Director of BFP will also take responsibility of production management.  BFP always wishes to increase sales volume by providing hygiene and quality food. The managing director will serve his qualified working experience to BFP. For this reason Managing director should be motivated, proficient and truly concern in working area.

Sales and Marketing manager:

Sales and marketing manager is important employee of BFP. Sales and Marketing manager should be experienced in fast food sector at least 5 years. The job responsibility of sales and marketing manager is to increase the sales volume by providing different ways.

 Personnel Plan:

Man, Machine and money are the three basic elements of business. Manpower is the heart production business for making quality food. For making quality and hygiene food BFP need a small number of employees. One Production Manager, one Sells and Marketing Manager with two sells person will be administration sector. BFP will start with two skilled and three inexperienced cook. Small number but qualified people are more desirable and worthwhile for more production rather than unskilled large number of people. So, quality should be more preferable than the quantity.

Principals:

BFP is a sole trader business. The owner of the business will be the director and the director is responsible for operating and production sector. The director will take the responsible of production sector to control the quality. The director is experienced person in fast food production. The director of BFP is also responsible to handling the marketing manager and the head of the cook. The marketing manager has five years experience in fast food marketing sector. The cook is experienced in fast food especially Pie. Others cook are also able to handle the Pie and other production. So, BFP has qualified strength in management, marketing and production area.

 Human Resource Management

Mauritius Food Product Company is looking for a young, energetic, smart marketing executive.

Job Title: Marketing Executive

Company Name: Buttercup Food Product

Job Description:

• Responsible for guiding the company in a profitable direction
• Oversee all aspects of the business, from sales and marketing to human resources and accounting.

All employees report directly to the president

Qualifications:

• Business degree from any reported University.
• 2 years experience in sales and marketing at food business in Bangladesh
• Excellent financial and management skills
• Strong understanding of English language
• Salary: By Negotiable

Those who can fill the above criteria, please send your CV with a passport size photograph within 30^th June 2007. Contract: Mauritius Food Product, 15/A Central park, Road # 2, Gulshan – 2.

 Financial Plan

 Capitalization:

Financial plan is very important factor in Business Plan. It is impossible for BFP to start fruitful operation without capital. Capitalization plan is the part of financial plan which bears three functions. Capital required, Capital sources and Loans required are the main part of Capitalization plan.

Start Up

 Income Statement (Monthly):

 Pro Forma Statement:

Twelve Month Income Projection Statement:

BFP has made a twelve month income projection statement. The income projection statement shown below:

Sales                                                                                                                Tk371, 416      

Cost of Goods Sold                                                                                       (80000)

Contribution Margin                                                                                    291416

Fixed Factory Overhead                                                                                 (85000)

Selling and Administration Expenses                                                            (110000)

Advertising and Promotional expenses                                                          (30000)

Other Expenses                                                                                               (15000)

Net Income                                                                                                       51416

Risk Assessment

Risk Potential Problem:

Risk is the part of business. BFP thinks every business is risky. BFP has a plan against risk. BFP will save risk purpose 15% from sales revenue. BFP thinks it will get much benefit from the risk fund.

Obstacles and Risks:

BFP thinks it can face some problem. All the products of BFP are demandable. Apple pie, Apple Halua, Apple Biscuit, Mango Pie, Coconut Pie, Plum Pie, Mango Lime Cream Pie will get popularity quickly to the upper middle, upper and vegetarian people. Food business is profitable business. So, there is a chance to copy the products in the market. On the other hand, every business has some risk. To start the business of BFP, it needs huge amount of money.  To collect the money and interest rate is risky for BFP. Every business has a probability to get loss. BFP is a sole trader business, so if any accident or any other financial problem can occurs harmful effect to BFP.

 Plans against the Risk and Obstacles

Contingency Plan:

BFP will take the license from the food industry. BFP will prepare trademark and logo for its products. The entire products will be different shape from the other fast food products of the market. BFP will take every types of authority from the relevant sector. Tax identification number and it will be organized with trade license by the power of Business sector of Dhaka City Corporation. So, BFP will get the legal authority from the city corporation and other business area.

Insurance Plan:

BFP will be organized by Insurance Plan to reduce the risk. BFP will open an insurance file for Business Purpose in Peoples Insurance Company. Firstly, insurance file will be open for ten years.