Gratitude and Feedback Letter after Sale

Gratitude and Feedback Letter after Sale

Gratitude and Feedback Letter after Sale

[Below briefly describe on sample Gratitude and Feedback Letter after Sale. This letter is a letter written by the sales manager/customer care manager of a company to their clients who have made a recent purchase. This is a professional form of expressing gratitude and welcoming the feedback from the client. Customize the content according to the information you want to convey.]


Receiver/Customer name…

Home/office address…

Date: DD/MM/YY (Date on which letter is written)


Sender/Your name…

Store/Shop name…

Sub: Gratitude and Feedback Letter

Respected (Sir/Madam),

It is a great pleasure for us that you visited our store (Name) and purchased (Product/item name). We appreciate your patronage and would like to know your feedback on the (Product/Item name) that you bought from us. (Describe in your words). Our company’s mission is to deliver quality service to our clients. Please feel free to contact our customer care center at (Customer care info). for further assistance. (Describe all about customer care service). We would be happy to serve you.

We assure you that the (Product Name) that you have bought from us is one of the best available in the market today. Also, we at (Store) keep only the top brands in the business. (Describe your business policy). Once again, thanks for the visit. Please find enclosed a (Gift/voucher) as a small gesture from our side. (Cordially describe your greetings). Hope to see you again.

Thanking you.

Yours sincerely,

(Name of the sender).

Contact Info. and signature…


Another Format, [Email Format]

To: Receiver mail address, name.123@gmail.com

From: Sender mail address, name.456@gmail.com

Dear (Sir/Customer name),

This is regarding your recent purchase of a (Product/Item name). We hope you have liked the product and appreciate the fact that you chose for buying the same. (Describe in your words).

Our company aims at improving itself regarding products and services offered. Therefore, we welcome all valuable suggestions on the product you purchased from us. (Describe your business policy). We assure you that (Product name) is one of the best brands on (Uses type) in the country and you have made a fine choice. However, if you have any queries regarding the product purchased, please feel free to call us. (Describe all about customer care service). Our customer service executives will be ready to help you 24×7.

Once again, we thank you for the purchase. As a small gesture, please find enclosed a (Voucher/gift) discount coupon with this letter for your next purchase at our store. (Cordially describe your greetings). Hope to see you soon.

Thanking you.

Yours sincerely,

Contact Info. and signature…