Loyal Customer is equally an attitudinal and behavioral tendency for you to favor one brand overall others, whether due for you to satisfaction with the products or services, its convenience or maybe performance, or simply familiarity and comfort with the brand. Loyal Customer encourages consumers to shop more consistently, spend a much better share of finances, and feel positive in regards to shopping experience, helping attract people to familiar brands in the face of a competitive environment. Some business owners have a tendency to neglect customers whenever they are not actively engaged inside the buying process. It is a big mistake.