Sample Warranty Letter format in Word

[This is a Sample warranty letter format for selling electronics, construction material, mechanical items, electrical items and any other product that you want to issue with a warranty letter from your shop, company or issuer of the product. You can modify these formats as your requirement.]

Warranty Letter to Customers

This letter is to inform the user about the warranty terms and conditions of our product. The product has a warranty of 1 or 2 years. The company is responsible for any kind of problem in the product within two years of its purchase. The product would be replaced or repaired free of cost if there is any problem with its working, but under following conditions, the warranty would not be provided

1. The product was kept in a damp place.
2. The product has been opened by any other person other than our companies technician.
3. The product was exposed to extreme heat.
4. Due to the voltage of electricity, the product system failed.
5. The warranty card was lost or could not be presented to the company at the time of claiming the Warranty.

These were the terms and conditions of warranty.  We are sure that our product would provide you with the comfort you wished. For any other information please call us or visit our website.

Warranty Letter Sample in Word

Basic terms and conditions to avail WARRANTY;

It is certified that the (Company) is guaranteed for free repairs up to 2 years from the date of purchase against assembly/manufacturing faults. This guarantee is invalid under the following circumstances.

1. If the appliances are not used in accordance with the operational manual supplied by the company or any misuse.
2. If the unit is damaged after a fall or a shock.
3. If dismantled or tampered with anyway.
4. Any fault occurred due to the incorrect power supply.
5. Commercial use of Cambridge appliances will void the Guarantee.
6. Under no circumstances, does the guarantee cover consequential damages.
7. No charge will be made for parts or labour involved: Only transport charges shall be paid by the consumer/buyer.
8. The Cambridge products are guaranteed to be free of all workmanship and materials defects. The guarantee covers free replacement of parts ONCE only during guarantee period of 2 years from the date of purchase.
9. In case of guarantee claims, please contact our authorized service dealers on the following the address.

Customer Name:

Address:

Product:

Model No:

Cash Memo:

Date of Purchase:

Authorized Dealer’s Stamp: