Sample Customer Appreciation Letter Format

Sample Customer Appreciation Letter Format

[Showing customer appreciation is vital to building long-term relationships with those who buy your products or services. In this type of letter, the customer appreciates the service of the business during his recent visit to their place. This letter is a great way to build and keep positive rapport with customers.]

To,

Name…

Customer Care Manager (Job Designation)

Company/Institute name…

Date: DD/MM/YY(Date on which letter is written)

From,

Your name…

Address and Contact information…

Sub: Letter of appreciation

Dear (Name),

I am writing this letter to express my contentment on the performance of (Product/Item name, e.g., washing machine) which I have purchased from your showroom on (Date). (Describe in your own words). I would like to appreciate the professionalism of your executive (Employee name) who after listening to me suggested the model and it has indeed worked for me. (Explain the actual cause and situation). I must appreciate that you have got an efficient team which is customer focused apart from having exceptional selling skills. I will recommend your services to my friends also. (Cordially describe your greetings).

I once again would like to extend my appreciation towards you and your team for giving me such a wonderful experience and wish you all the best in all your future endeavours.

Yours sincerely.’

Your name…

Address and Contact information…

Another Format, (Email Format)

Mail I.D: … … …

Departmental Store Manager (Job Designation)

Company name and Address…

Subject: CUSTOMER APPRECIATION LETTER

Dear (Name),

I am (Your name) feeling pleased and honoured to write this letter to you on appreciating your customer executive named as (Employee name). On last weekend (Date: DD/MM/YY), I visited your Mobile shop (Type of business) for the purpose of software failure (Couse or problem) which my handset is facing from last two month. (Describe in your own words).

When I entered the gallery, (Employee name). greets me in a pleasant manner, and he had helped me throughout in solving my problem. He immediately called up your engineer, and then the engineer worked on my mobile, and the problem got solved. After solving my problem, I made a payment and left the gallery in a hurry. And I forgot my wallet over the desk of the counter. (Cordially describe your greetings).

While checking my handset, (Employee name) has written my mobile number somewhere thus he called me up and told me that I forgot my wallet there itself. Hence I appreciate his kindness and loyalty. I am very thankful to him as well as your other staffs.

Thanking You

Yours Sincerely,

Your name…

Mail I.D…