Quality Function Deployment is achieved by linking the needs of the end user to subsystems or specific elements of the product creation process from design and development to engineering, manufacturing and services. It’s goal is to build a product that does exactly what the customer wants instead of delivering a product that emphasizes expertise the builder already has. It helps create operational definitions of the requirements, which may be vague when first expressed. It is also applied in a wide variety of services, consumer products, military needs, and emerging technology products
Quality Function Deployment
