Technical support refers to an array of services by which often enterprises provide be an aid to users of technology products for instance mobile phones, televisions, computers, software items or electronic things. In general, online technical support services attempt to help you the user solve specific issues with a product as an alternative to providing training, customization, or other help services. Online technical support may be delivered over by e-mail, live support software on a website, or one tool where users could log a telephone or incident.