General purpose of this internship report is to Measure the Factors behind Customer Satisfaction. Consumer satisfaction are classified as the factor by which the vendor can understand who have really accepted the merchandise. It is the level of their comfort and satisfaction of by using a product. This report can help determine the factors behind satisfaction in the consumers who wear GAPX shoes. The appropriate perspective of the report is originated from the rapid changed attitude in the consumers shopping behavior and foot wear sense. To exist in their normal competitive environment, profit in search of organizations should identify this consumers’ attitude towards buying designer foot wears.