Knowledge management process is basically about getting the proper knowledge to the proper person at the proper time. This by itself may not sound so complex, however it implies a strong tie to company strategy, understanding regarding where and inside what forms expertise exists, creating operations that span organizational capabilities, and ensuring that initiatives are recognized and supported by organizational members. Knowledge management process can also include new expertise creation, or perhaps it will solely focus on knowledge sharing, safe-keeping, and refinement. For just a more comprehensive conversation and definition.
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