Human Resource Management

Employee Satisfaction

Employee Satisfaction

Employee satisfaction is the terminology used to describe whether employees are happy and contented and fulfilling their desires and needs at work. Many measures purport that employee satisfaction is a factor in employee motivation, employee goal achievement, and positive employee morale in the workplace.

Employee satisfaction, while generally a positive in your organization, can also be a downer if mediocre employees stay because they are satisfied with your work environment.


Understanding of mission and vision,



Communication, and

Coworker interaction.

The factors effects employee satisfactions are following:

1. Organization development factors

• Brand of organization in business field and comparison with leading competitor.
• Missions and Vision of organization.
• Potential development of organization.

2. Policies of compensation and benefits factors

• Wage and salary
• Benefits
• Rewards and penalties

 3. Promotions and career development factors

• Opportunities for promotion.
• Training program participated or will do.
• Capacity of career development

4. Work task factors

• Quantity of task
• Difficult level of task

5. Relationship with supervisor factors

• Level of coaching
• Level of assignment for employee
• Treatment to employee etc

6. Working conditions and environment factors

• Tools and equipment
• working methods
• Working environment

7. Corporate culture factors

• Relationship with coworkers
• Level of sharing etc

8. Competencies, Personalities and Expectations of employee factors

• Competencies and personalities of employee are suitable for job?
• Expectations of employee are suitable for policies of organization?

Some other factors related with the employee satisfaction are given below:

• Interesting work
• Appreciation of work
• Job security
• Good wages
• Promotion/growth
• Good working conditions
• Personal loyalty
• Tactful discipline
• Sympathetic help with problems
• Preferred incentives
• Flexi-timing
• Telecommuting
• Company paid vacations
• Accident and health insurance benefits
• Retired benefits
• Asset building loans
• Company transport etc