Customer satisfaction survey help firms measure satisfaction, identify unhappy customers and locate potential advocates. A simple yet effective customer satisfaction questionnaire has 5-10 questions that relate to the service delivery, customer experience along with overall satisfaction. The aim of this type of survey should be to gauge how satisfied your web visitors are. A happy customer is exceedingly valuable to your organization. Process of discovering no matter whether a company’s shoppers are happy or content with the services or products received from the business. May be conducted, over the cellular phone, via email or perhaps internet or in handwritten forms.
Customer Satisfaction Survey
