Complaint Letter Against the Irregularity in Bus Service

Complaint Letter Against the Irregularity in Bus Service

Date: dd/mm/yy



District Name…


I want to draw your kind attention of the irregular bus service with this district. The passengers face hardships since the buses are never punctually. The actual passengers have sometimes to have to wait for hours together to catch a transport. And even on routes where there exists enough frequency of buses, the drivers and conductors are generally so careless that they never stop the bus even though there there is accommodation inside. Week ago, a young girl getting work done in a school received injuries while alighting as the conductor in his haste whistled and also the driver in his eagerness moved the bus.

Often, we see a variety of buses plying on the same route while at another time there is no bus for hours. Does it not present negligence of duty on the part of the drivers and conductors?

I, therefore request you to check out the matter. All Traffic Superintendents associated with (area name… ) should be on their duty as well as book the erring staff members. More buses should be placed on road. The useless ones need to be written off. It isn’t a use plying buses within the crowded streets, which break down in the manner and create traffic jams.

I am sure that you will take will take early making the bus service more great for the public.

Thanking you,

Yours faithfully,


On behalf of the people of ……