Date: dd/mm/yy
Name of authority,
Company name….
Address…
Dear Sir/Madam,
With due respect to state that, as we discussed in our the latest (meeting/phone/video conference) conversation, company have released your current “pending” order on the terms of net fifteen days, with payment expected on or before 30 days from the date on the invoice.
We appreciate your sincerity and also looking forward to getting your account back on sure footing in the not too distant future.
Faithfully yours,
Name…with designation,
Company name…
Address…