Communication should be effective enough to allow for the exchange of ideas. To make communication effective, information and emotion must be considered, as well as the factors that influence communication.
The emergence, existence, and execution of a business cannot be possible if there is no communication, and this communication must be effective enough to exchange ideas, points of view, information, and emotions, and making communication effective necessitates consideration of the factors that influence it. Eye contact, body language (i.e. posture), tone of voice, gesture, and facial expression are all factors that can influence our communication. Here are some examples of how each of these would affect how we communicate.
Such factors that influence communication are described as follows:
(1) Positional Relations
Communication with subordinates becomes more fruitful when the boss communicates with them because the boss is superior to the subordinates in terms of knowledge, experience, and position. As a result, communication is given greater importance, and communication becomes more dynamic. It is one of the most influential factors in communication.
(2) Relationships of Function
If the sender and receiver’s functions are in sync, communication becomes more active because there is a similarity in level of thought and planning, which influences their willingness to communicate properly.
(3) Experience
It always has an impact on communication because the sender and receiver are both known to each other. Both positive and negative past experiences influence how we exchange words, news, ideas, and emotions. If there is a better experience, communication is still effective. A bad experience, on the other hand, creates a communication chasm.
(4) Group Interactions
If both the sender and the receiver belong to the same group, there are class agreements, which influence better communication. A trade union, for example, acts as a group with unity and uniformity in its appeal to management.
(5) Educational Qualification
Academic qualification has a significant impact on both the sender’s ability to create a better message and the receiver’s ability to comprehend the message. Poor education impedes the creation and comprehension of any message, whereas good education influences better communication. If the sender is highly qualified but the receiver is illiterate, written communication between them is meaningless.
(6) Emotion & Feeling
People are not all the same. It is natural for different people to experience different emotions, and these differences in emotion have a significant impact on communication; for example, the emotion of a person aged 40 is obviously different from the emotion of a person aged 16. Communication must be done with care in this situation, or else the goal of communication will fail. Another important factor influencing communication.
(7) Misunderstanding
When there is a mistake, ambiguity, or confusion about a word in communication, it leads to misunderstanding between the sender and the receiver. For example, “I’ll be there soon.” Time and date are not present here. As a result, the receiver has an ambiguous understanding of the term “soon,” and communication will be ineffective.
(8) Hereditary Distinction
As a result of such differences, a person’s nature, attitude, feelings, thinking, and emotions differ, and communication can be hampered. A person from a poor family and a person from a wealthy family, for instance, are not the same. The communication styles of two people will differ.
(9) Geographical Difference
If the sender and receiver live in different geographical areas, the characteristics of the respective geography, such as language, norms, values, and so on, will undoubtedly affect the communication. A person from an Arabian country, a person from America, a person from Europe, or a person from Africa, for example, will obviously have a different attitude, and such differences will greatly influence communication.
(10) Working Environment
It has an impact on the efficiency and productivity of workers and employees because the environment shapes a person’s behavior. As a result, a person working in a better environment will obviously have good communication skills, whereas a person working in a poor environment will obviously have communication limitations. A person working in a multinational corporation and a person working in a government enterprise in Bangladesh, for example, will be different communicators.
The aforementioned factors have an impact on communication, either directly or indirectly. As a result, the person should consider the relevant factors when communicating with others in order to achieve the desired result.
