According to sources speaking to CNBC, former Twitter employees who were let go in Ghana in November were not given any severance compensation and haven’t heard from the firm in three months.
Nearly all of the employees at Twitter’s sole office in Africa were let off as part of Elon Musk, the company’s new owner’s cost-cutting measures.
Following the announcement of the wave of global job cuts, Musk tweeted in November that “unfortunately there is no choice when the company is losing over $4M/day.”
“Everyone exited was offered 3 months of severance, which is 50% more than legally required,” he added, though it was unclear to which office and jurisdiction he was referring.
According to Ghanaian employment legislation, employees must receive redundancy pay and three months’ notice before being let go. The sources claim that Twitter employees in Accra’s capital were given less than a month.
Due to the delicate nature of the case, one former employee who chose to remain anonymous told CNBC that the workers had many compensation claims denied throughout the negotiations before settling on an amount in the intention of ending the conflict.
“We played ball and accepted the offer that they made just so we could move forward with our lives. However, they have completely ignored us since our lawyer reached out to theirs to accept the offer in May. For many of us, expenses owed have also not been paid.”
“Twitter has dealt with us in bad faith since we were laid off in November 2022. There was no attempt to even negotiate a severance with us until international news started to report on this, and after we had approached the Labour Office in Ghana,” said another source, who also spoke to CNBC on condition of anonymity due to sensitive nature of situation.
“It’s been a tedious process and they rejected some of our requests, which we thought were fair given the circumstances and how we’ve been treated.”
Through their legal representative, the employees eventually reached out to accept what they saw as a watered down severance offer in May, but have endured radio silence from Twitter since then.
“We played ball and accepted the offer that they made just so we could move forward with our lives. However, they have completely ignored us since our lawyer reached out to theirs to accept the offer in May. For many of us, expenses owed have also not been paid,” the second source added.
Twitter responded to CNBC’s request for comment with an automated response.
The first source also told CNBC that “everyone is tired and frustrated.”
“This settlement is not even what was promised but we decided to just accept it and that has been a struggle,” they said.
“Some still haven’t gotten jobs yet, have families to feed and this severance will go a long way, so having it delayed in this manner is just so sad.”
Since Musk’s $44 billion acquisition of the social media platform in October, Twitter has lost nearly half of its advertising revenue and continues to generate negative cash flow, Musk said over the weekend, along with shouldering a substantial debt pile.
The company also faces competition from new Meta platform Threads, which registered over 100 million users in its first week in operation.
Scott Galloway, professor of marketing at New York University’s Stern Business School, wrote on Friday that Twitter last week “became MySpace: a social network void of innovation being slowly euthanized by Meta.”
“The decline in revenue is correlated to its reduction in workforce, but not caused by it,” Galloway added.
