[A formal dispute letter can be used for a number of purposes, including disputing something on a person’s credit report or discussing a billing error. This is written for billing, invoice, or creditor withdrawal errors; it is the best way to protect your rights under the Consumer Forum. Regardless of the reason, all letters of this type must include a few key pieces of information, such as the account name and current address. As most billing disputes are honest mistakes, there is always a time limit for resolving them. A dispute letter must include the account holder’s name, account number, and a detailed explanation of what is being disputed. The letter should be sent certified, and a return receipt should be requested, so that there is proof that it was received by the person or company against whom the dispute is being filed.]
Date: DD/MM/YY (Date on Which the Letter is Written)
Subject: Disputed bill letter
Dear Sir or Madam,
I am writing this letter to dispute a billing error of amount [money amount] in my account on (date on the bill). (Describe in your words). The amount is inaccurate because [describe the problem] and I don’t remember making any of such purchase. (Describe all about the situation). Kindly rectify the errors, so that any finance and other charges related to the disputed amount can be credited to my account at the soonest, and that I receive an accurate statement. (Explain your requirements).
Enclosed are copies of [slips or payment records] supporting my position. Please look into this matter and correct the billing error as soon as possible. (Cordially describe your greetings and expectation). I request for an amended statement to be mailed to me. Hoping for a positive response.
Another Format, [Email format]
To: receiver mail address, email@example.com
From: sender mail address, firstname.lastname@example.org
Subject: disputed bill letter
I’m writing this letter is to file a report for an incorrectly charged amount on my credit card. (Describe in your words). My credit card number is (Number on the card) valid from (date) to (date). My billing statement for the previous month shows a surplus charge of (Money amount). on DD/MM/YYYY. (Describe all about the situation). I don’t remember making any payment for this. I request you to look into the matter and come up with a positive response. (Explain your requirements).
I have attached a copy of my credit card statement for your convenience as I’ve been falsely charged with the sum. (Cordially describe your greetings and expectation). Kindly make the required cross check and credit the charged money for the same in my account. The corrected statement be mailed to me at the soonest. Thank you.