Refund Request Letter

Refund Request Letter

Refund Request Letter

[Letter for requesting a refund is essential to formally notify the service or goods provider that what you purchased did not meet your specifications or expectations. Below briefly describe on sample Refund Request Letter. The request for a refund is addressed to the individual or company that delivered the services or goods. The products or services may fail to meet the requirements specified or expectations. This letter is written by an individual or company who have purchased products or services. You can make any change to the below application as per your needs.]


Sender/Your Name…

Home/Office Address…

Date: DD/MM/YY (date on which letter is written)


Receiver name…

Business Address…

Sub: Refund Request for (Cause)

Dear (Sir/name),

My name is (Name), the 9Job designation) of the (company name). I hereby write to you regarding (product name and type) that we ordered from your company and delivered to address (***) on (date). (Describe in your words). I am sorry to inform you that we are deeply disappointed in the performance and the quality did not meet our expectations. (Describe all about the situation).

We ordered the new models of (Product/item name) so that we can upgrade our systems but we are unable to achieve this. Our systems now are slow and dysfunctional despite the trials to rectify the problem by your technical team. (Describe actual problem and situation). Therefore we wish to request for a refund of (Money Amount) for the service as we have already made an order to a different company. (Explain your requirements).

Kindly find the delivery note and other support documents of the delivery reference number (*****). You have never disappointed us in the past and we would like to maintain our business relationship. (Cordially describe your greetings and expectation). Kindly honor the refund request at the latest (Date) so that we can close this transaction.

Thank you.

Yours Truly,

Your Name…

Home/Office Address…

Contact info. and Signature…


Another Format, [Email Format]

TO: Receiver mail address, [email protected]

From: Sender mail address, [email protected]

Sub: Refund Request for (Cause)

Dear (Sir/Name),

This is to bring to your kind attention that we have recently canceled our order regarding the purchase of (Product name) from your store. (Describe in your words). We have already made the payment in advance and now would appreciate it if you could arrange for the refund of the same. (Describe all about the situation). The payment has been made via (****) and the number is (Ref. no.).

I would be very grateful to you if you could do the needful at the earliest as it is more than (***) months that we have not received our payment back. (Cordially describe your greetings and expectation). I would be obliged if you look into the matter personally and arrange my refund at the earliest. (Explain your requirements).

Thanking you,

Yours sincerely,

Your Name…

Home/Office Address…

Contact info…