Building Customer Relationships

Building Customer Relationships

Relationship marketing is a philosophy of doing business that focuses on keeping and improving current customers rather than on acquiring new customers.
Cost Terms, Concepts, and Classifications

Cost Terms, Concepts, and Classifications

In this chapter, we have looked at some of the ways in which managers classify costs. Be able to define and explain each term or…
The Individual Entrepreneur

The Individual Entrepreneur

A potential entrepreneur may presently be a nurse, secretary, assembly line worker, sales person, mechanic, home maker, manager or engineer. l entrepreneur can be male…
Capital Budgeting Tools and Technique

Capital Budgeting Tools and Technique

Capital budgeting may be defined as the decision making process by which a firm evaluates the investment in major fixed assets including building, machinery and…
Evaluation of General Banking Activities of National Bank Limited

Evaluation of General Banking Activities of National Bank Limited

National Bank Limited was born as the first hundred percent Bangladeshi owned Bank in the private sector. It started banking operations in Bangladesh on 23…
The Organizing Process

The Organizing Process

Organizing is the function of management which follows planning. It is a function in which the synchronization and combination of human, physical and financial resources…
Interviewing Candidates

Interviewing Candidates

A procedure designed to obtain information from a person through oral responses to oral inquiries. Interviewing is a formal meeting in which one or more…
Personnel Planning and Recruiting

Personnel Planning and Recruiting

Personnel planning are the first step in the recruiting and selection process. It is the process of determining an organization’s human resource needs. By such…
Decision Making and the Planning Process

Decision Making and the Planning Process

Planning is a familiar everyday activity. Individual and organizations both need plan. Planning is the first function of management. It is a basic process we…
Decision Making

Decision Making

Decision making is the process of choosing a particular course of action from among the alternatives available. It involves judgment. Decision making is a process…
Management and the Managers Job

Management and the Managers Job

Management is a universal phenomenon. It is a very popular and widely used term. All organizations business, political, cultural or social are involved in management…
Conflict and Negotiation

Conflict and Negotiation

Conflict is a process that begins when one party perceives that another party has negatively affected, or is about to negatively affects, something that the…
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