Sample Complaint Letter to Courier Company

Respected sir,

With due respect, I would like to bring it to your knowledge that the parcel I have sent through your service has received after 5/6/7 days of the delivery date and there is an issue that is the parcel was partially opened. Sir this is very unprofessional as we put our trust in you and let our valuables transferred through your service. (Show your actual problem and situation).

This behavior is not good for a company like you. I hope you will respect the privacy and time frame of your customers and will never give them a chance to complain again as you have to maintain your name in the market otherwise there are many competitors. Thanks,

Form,

Your name…

Address…

Contact no. and signature…

Dear Sir,

I would like to lure your attention to an important issue that I have faced lately due to your services. My father (friend/relative) sent me a courier on (Date) and company members told my father (friend/relative) that I will get that package within (date). But I haven’t got anything yet. When I called the office at (Are/City name) for that package they didn’t find it in the record. (Show your actual problem and situation).

My father (friend/relative) sent that package from (Area/City name). When my father (friend/relative) contacted that office they said that they have delivered the package but here I received nothing. I would like you to investigate about my package or find it. My shipment number is – 123/456 and in the name of (Your name).

Kindly find that package and let me know my contact number is (phone no.).

Regards,