Expressing Gratitude to Customer for Referral

Expressing Gratitude to Customer for Referral

Expressing gratitude to Customer for Referral

[Here briefly focus on sample thank letter that expressing gratitude to Customer for Referral. The primary objective of writing this letter is to thank your customer for referring another individual to your company. This will help to gain as many customers as the chain of referrals continues. You must assure them that you will continue to maintain his trust and provide quality services in the future also. You can modify these sample as your requirement.]


Receiver/Customer name…

Home/Office Address…

Date: DD/MM/YY (Date on which letter is written)


Sender/Your name…

Store/Shop name…

Sub: Expressing gratitude for your Referral

 Dear (Name of client)

We are truly grateful to you for referring (Name of person being referred) to our (Name of your store/business) service. (Describe in your words). It was a pleasure meeting him/her and telling him/her about our services. It is only because of your suggestion to our company that he has placed a huge order with us. (Cordially describe your gratitude). Your recommendation motivated us to work better and stand up to your expectations.

We would soon be delivering the order for (Name of person/company). During our meeting with him/her, we came to know that he/she was well aware of our status in the market and we are gratified to understand that our clients value us a lot. (Describe all about the situation, and your expectation).

Once again, we would like to express our gratitude towards you for recommending your closed ones to us. (Describe your greetings).

Yours sincerely,

Your name…

Contact info. and signature…


Another Format, [Email Format]

To: Receiver mail address, name.pqr@email.com

From: Sender mail address, name.mno@email.com

Subject: Expressing gratitude for your referral

Dear (Name),

I would deeply like to thank you from the bottom of my heart for suggesting (Respected person name) to our “Quick Delivery” services (Product/Service type). It was a great pleasure to have him at our shop. (Describe in your words). Your faith in us has made us work even more expertly to stand up to your expectations. (Cordially describe your gratitude).

(Respected person/client name) was satisfied with our customer service experience and has placed a bulk order with us for delivery at his house. (Describe all about the situation, and your expectation). All this happened only because of your recommendation.

Once again, I would like to express my thanks towards you for referring your friend to our services. (Describe your greetings). Your effort is truly appreciated.

Yours sincerely,

Your name…

Job Designation…

Store/Service name…