Business Process Discovery is a collection of tools and techniques used to define, map and analyze an organization’s existing business processes. It is widely viewed as critical for successful business process management (BPM) initiatives; in fact, it is often an initial step in BPM. It includes information gathering of all of the components of a business process, including technology, people, department procedures and protocols. It’s tools and techniques can be manual or automated, including the use of business intelligence (BI) and business analytics (BA).
Business Process Discovery
